The Gadget Show Broadband Truth Campaign - HotUKDeals
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The Gadget Show Broadband Truth Campaign

qazim Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
Hello All

The Gadget Show are trying to revel the truth about your broadband speed. They want Internet Service Providers (ISPs) to give accurate information what speed you will be receiving. They are saying other countries like Korea are so why can't we!



Think you're getting a great broadband deal? Think again. With many people falling short of the "up to" speeds offered by their ISP, we're campaigning for the truth: advertised speeds reflecting what we're actually getting.

There website is slow at the moment, the campaign information was just shown on TV therefore it could be alot of viewers are trying to access the website!


http://gadgetshow.five.tv/jsp/speed_test.htm
qazim Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
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(22) Jump to unreadPost a comment
Comments/page:
#1
i watched this, altho the site was totally down

will fill all relavent info as soon as its back up tho, i think everyone should do this
#2
[url]www.speedtest.net[/url] is another one

and the Gadget show is so C*** as well lol, thought id get in the first dig :|
#3
An ISP has no idea of the spped your gonna get, they don't know the state of your internal network, and other factors. If you want to know exactly what your gonna get, go cable. If not or if cable ain't available to your stuck with "upto" ADSL.
#4
Internal network should not be a factor...

The service advertised is what is supposed to be provided at your master point.
#5
which it is, "upto" 8, 16 or 24.
#6
Well done for getting to the point the initial post is having a gripe at...

That is the reason for the post/link.
#7
The service provider's have no idea of the cable in the ground, your gonna get a better service if your on copper from MDF to NTE5 (master socket) than you are if you've got lead or ali at any point in the link. Openreach can give rough guides to SP's on the amount of noise on e sides but they hold no data for d sides (e sides to the green cabinets, d sides from the green cabinets). E sides are usually in pressurised cables, d sides are usually in grease filled cables.
#8
And the phoneline provider has all this information on record, hence the reason they can advise what services your line can offer when you input the number/postcode.

The service provider has a contract with BT Wholesale who carry all the information and give the details to the provider (if they actually do indeed ask for this information, which in order to have the best service, they should be doing).

Hence, back to the original post, it can be done, it just is not happening and that is the reason the petition is there.
#9
missed the show....any repeats on???
#10
[SIZE=2]Your right your comms provider will get info from BT wholesale. But they have no idea of what your line can handle until the ADSL has been provisioned. If you have a nomal DEL (digital exchange line) and request for the line to be shared with ADSL, providing there are no pair gain devices on your line ie DACS (digital access carrier system) the Openreach frames technician will jumper your ADSL in the exchange, and your broadband will be provided. If you have a DACS or similar on your line an engineer will need to visit to remove/rearrange the dacs. At that point your chosen provider will be able to see your line stats and know roughly the speed you will be able to obtain.[/SIZE]
[SIZE=2]Should you request a visit from an Openreach engineer via your SP as you are getting slow speeds and he finds nothing wrong with the line you will be billed. [/SIZE]
#11
Paddy_o_furniture
An ISP has no idea of the spped your gonna get, they don't know the state of your internal network, and other factors. [SIZE="4"]If you want to know exactly what your gonna get, go cable[/SIZE]. If not or if cable ain't available to your stuck with "upto" ADSL.


:giggle:
#12
Thats from a BT employee
#13
Paddy_o_furniture
[SIZE=2]Your right your comms provider will get info from BT wholesale. But they have no idea of what your line can handle until the ADSL has been provisioned. If you have a nomal DEL (digital exchange line) and request for the line to be shared with ADSL, providing there are no pair gain devices on your line ie DACS (digital access carrier system) the Openreach frames technician will jumper your ADSL in the exchange, and your broadband will be provided. If you have a DACS or similar on your line an engineer will need to visit to remove/rearrange the dacs. At that point your chosen provider will be able to see your line stats and know roughly the speed you will be able to obtain.[/SIZE]
[SIZE=2]Should you request a visit from an Openreach engineer via your SP as you are getting slow speeds and he finds nothing wrong with the line you will be billed. [/SIZE]

But this is the point the initial post is making.

I'm not arguing about the fact that these procedures are there, as we all know there was a major issue with DACS on the line when Broadband was initially rolled out.

My point is that these speeds are available to the company once the line has been activated but yet they choose to leave you with the 'Up To' querk.

The original post is just a petition to lean on the ISPs to actually get this information.

I'm fairly certain anyone who has had an issue with the ADSL line is aware of being billed should the issue be caused by your own equipment/setup as this is drilled into you when reporting the faults to the ISP (and they are also required to advise you of how much this costs).

Stop going into massive details which are not needed and just accept that all people are trying to do with this thread is gain the information which should be made readily available from a Broadband Provider in the first instance.
#14
Which they can't give. Me and my neighbour are on BT broadband, approx 1.5km from the exchange. I synch at the full 8 meg he synchs at 6.5. How can an ISP tell someone what they are gonna recieve when you use examples like that?
#15
Paddy_o_furniture
Which they can't give. Me and my neighbour are on BT broadband, approx 1.5km from the exchange. I synch at the full 8 meg he synchs at 6.5. How can an ISP tell someone what they are gonna recieve when you use examples like that?

The ISP can actually gain this information from the Phoneline Provider...

This is what I am actually trying to get across.

Do you actually think that the Phoneline Provider just lays a cable, covers the trench and that's it? These jobs are recorded and all the products used are noted.

You'll be surprised to see just how much information on all the jobs are recorded. All this information can be collated and given to the ISP for data records.

Even though you have a different connection to your neighbour, are you actually telling me that you both did these tests with exactly the same equipment in both properties and at the main incoming socket? I doubt it...

Therefore, you go full circle and fall on your own advice which is "the state of your internal network, and other factors".
#16
Browni
The ISP can actually gain this information from the Phoneline Provider...



Do you actually think that the Phoneline Provider just lays a cable, covers the trench and that's it? These jobs are recorded and all the products used are noted.

You'll be surprised to see just how much information on all the jobs are recorded. All this information can be collated and given to the ISP for data records.

Even though you have a different connection to your neighbour, are you actually telling me that you both did these tests with exactly the same equipment in both properties and at the main incoming socket? I doubt it...



Just because where fed from the same DP doesn't mean where on the same cable(s) from the exchange.

The records aren't updated as you seem to think they are, I replace cable ona daily basis and these records aren't passed on.

Some service providers will attempt to provide service on long lines, it's not until after several visits from us that the SP will give up trying to provide service.
#17
Did I say you were on the same feed? More to the point, you even saying that contradicts your argument with the approx 1.5km the exchange with your neighbour and the different speeds...

Lets just agree to disagree, obviously you work for a telecoms company and would love to have the last word being as you're the one who obviously knows the ins and outs (and seem to be quoting the engineers manual to the letter).

But, getting back to the original point, this is information that the petition is aiming to gain, because we know it can be done (you actually advising that the records are not passed on shows that there are records kept).
#18
[SIZE=2]We have "network records" which show the cable that is supposed to be in the ground. Alot of the time these are wrong, and most new build/sites do not show up on them.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]We can both be approx 1.5k from the exchange off different cables, that run parallel with one another. The pair he is on may be aliminium the pair I'm on is say copper, that would explain that.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]Comms providers odn't have the info you seem to think they have until the ADSL has been provided (not just a phoneline). When the ADSL has been provided the CP will know what speeds you can expect.[/SIZE]
#19
and I understand peoples frustration at being told they will get 8meg and reading the small print saying that it is an upto 8 meg service. The telephone network in this country needs a massive upgrade. However as BT and it's spin off companys are a Public company theyain't gonna spend a massive amount of money on fibre until they have to.
#20
An ISP can only give an estimate based on postcode until the line is actually enabled and they can perform a line test.

Some ISPs are over capacity - you can guess the names - but generally the line distance/quality is the major factor. If your line syncs at 4mb you are not going to get any more even at 4 a.m.
#21
harvie316
[url]www.speedtest.net[/url] is another one

and the Gadget show is so C*** as well lol, thought id get in the first dig :|


I agree in principle...but watching the girlie doing the camera test last week in the Icelandic spring bath was worth watching.....Woof :p
#22
killabyte
missed the show....any repeats on???

I think it should be on Saturdays at 10am :thumbsup: Set your recording device if you're still :lazy: :whistling:

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