Back in early january I made an order on books, but soon after was told the payment got declined or something and I would have to make another order if I still wanted the books. I decided not to and got them elsewhere.
Then, out of the blue, on the 15th I get an email "your order has been despatched"! Being a student I'm into my overdraft and still need to pay rent, meaning I would have £100 less of my interest free overdraft left so its a massive problem for me.
I sent them an email stating something along the lines of "keep the books and give me my money back" but I still haven't heard from them, and no sign of the books.
what do i do? i can't afford to send those books back and i have no intention on paying the delivery cost of sending them back