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TheHut.com - Any problems?

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Has anyone had any problems with TheHut.com delivering orders, or 'acquiring' the order from their suppliers? I have never bought anything from them before, but purchased the Warhammer: Dawn of War… Read More
DragonChris Avatar
8y, 2m agoPosted 8 years, 2 months ago
Has anyone had any problems with TheHut.com delivering orders, or 'acquiring' the order from their suppliers?

I have never bought anything from them before, but purchased the Warhammer: Dawn of War collection from them for £13 following a deal posted on HUKD. That was well over a week ago, coming on two weeks.

I have since received two emails saying there have been problems getting the item from their supplier (or something along those lines) but surely if their site says In Stock, you would expect immediate shipping?

Tempted to cancel my order, but I may contact them soon to see exactly what the problem is. At this time, I don't think they have taken the money from my account, which is nice.

Just wondering if anyone else has had any trouble
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DragonChris Avatar
8y, 2m agoPosted 8 years, 2 months ago
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#1
I've ordered a few times in the past with no probs'
( delivery took a bit longer than I expected both times)
banned#2
not from TheHut BUT the same group deliver from them Sendit and a copuple of others too..all comes from same address with different company name. I find Sendit **** but Hut stuff always comes ok...prob just slow to post the thing
#3
i wouldnt p1ss on the hut if it was on fire
everythng always goes to AWAITING STOCK PICK and every week tat passes it moves another week
terrible
[mod]#4
The Hut in my experience is always slooooooooooooow for delivering.

Best start ordering now for Xmas.
#5
Syzable
The Hut in my experience is always slooooooooooooow for delivering.

Best start ordering now for Xmas.


Lol agreed!

I don't bother with them now. They're rubbish!
#6
never had a problem,,,but they are very slow,,,
#7
I bought the karate kid boxset from them, which was posted on here as a deal, took them three weeks to post it out to me... I bought it for my O/H's bday luckily it just came in time from his bday...
#8
They are very slow! also i bought entourage season 1 and 2 boxset when it was in a deal for £5.34 and i was sent a more than obvious pre owned, unsealed copy which i wasnt pleased about. it may of been because it was in a deal but still i expected it to be new.

I avoid "the hut" and "sendit" now days.
#9
Many thanks for the responses folks.

I'll message TheHut later, and give them some grief. If they mess me around, I'll cancel my order and let them know what a shambles they are ;)

Cheers again!
#10
i order dark knight on blu-ray from sendit on 22nd January, and i get the same email about suppliers.
no point in me cancelling cos i had credit there. :(
#11
Think yourself lucky I ordered a 42 sharp lcd tv they have taken the money on the 12th of January and keep sending emails to say it's been delayed, actually got another one to day which states that the estimated delivery date is now 24/03/2009 fucelvis scumbags
#12
I used to use them and Sendit.com, which I just found out is the same company different name, and thought their prices were great. Then they started to send out used/damaged goods re-wrapped as if they would pass for new. I received Tenacious D Blu-ray unwrapped, with a torn cover and marked disc. More recently I received from Sendit, X-Files season 5 which was re-wrapped but was missing its outer slip case, the inner Dvd case was creased, worn and even damaged inside, and most of the discs were marked.

So I won't be using either of them again. It also took nearly a month to get a refund for the Blu-ray. So, good prices or not, if the goods aren't new, I'm not buying.
banned#13
Ordered The Blue Planet from them couple of days ago arrived yesterday, quick delivery for me.
#14
lumoruk
Ordered The Blue Planet from them couple of days ago arrived yesterday, quick delivery for me.


One day you will type ******* useless **** though ;-)

You should really have won a prize as well.

They have eventually refunded my £487.93 yesterday for the sharp TV scam the one I and lots of people ordered I ordered mine on the 12th of Jan so they have had my money since then I also know another person who cannot cancel his order as apparently its shipping and has been so since 3 weeks ago LOL.

So they had my money for nearly 2 months robbing scam artists

IMO the Hut are the best company on the Internet if you like free hassle shopping.
banned#15
dontasciime
One day you will type ******* useless **** though ;-)


My first order so maybe I was lucky :)

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