TheHut.com can't cancel order - HotUKDeals
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TheHut.com can't cancel order

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I ordered a ps3 game from TheHut on Monday and cancelled it later that night. The status changed to 'Processing Cancellation' however it keeps on resetting back to 'Awaiting Despatch' after 50 minutes… Read More
signal11 Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
I ordered a ps3 game from TheHut on Monday and cancelled it later that night. The status changed to 'Processing Cancellation' however it keeps on resetting back to 'Awaiting Despatch' after 50 minutes or so.

I also sent a cancellation message and got a scripted reply saying it can't be can't be cancelled as it's already been sent. After a couple more questions, they now say it's in a warehouse so it's no longer possible to cancel (!).

Anyone else had this problem or got any advice?
signal11 Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
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