My mum has just called, I don't have experience with 3rd party insurance, so need some help. Her car was stolen.
She is digging out the details now, but basically her car has been spotted the thieves have legged it and the car was hotwired.
The police towed the car and have told her she can't access it for 2 days.
She has been told by the insurance company they will not cover the cost of the police tow, if the car was not damaged, I would call hot wiring damage. But there you go.
Also she will have to pay for the police to store it, even though they want to keep it and fingerprint it, is this right?
They also won't pay to fix the hot wiring or if it's not economical they will not pay the right off value.
So what does the theft part actually cover then, does this sound right? If so what's the quickest way to transfer funds to my mum to cover the ludicrous fees as she is skint.
Rep for help will get back later have to take the baby up to the DR's :)