Just wondered if anyone could help/advise me with this.
Back in January I booked my holiday online with Thomas Cook., 14 nights AI, Mexico.
Leaving Manchester Sunday 02/11/08 a.m & returning to Manchester Monday 17/11/08 am, I did receive confirmation of my booking via post from them.
I have found out today that the dates have been changed to 03/11/08-18/11/07.
The only reason for me finding out was due to the fact I could not access my account to make a payment on my holiday, because the dates had been changed on their system.
I am a little dissapointed 1. because I was not contacted & advised
2. I have no further holiday entitlements remaining from work
They have advised me that I will be able to change flights to suit, without any additional admin fee, but have nothing available for the original dates that I booked.
If I continue with this booking I will be out of pocket by a days salary, would i be able to claim this back from Thomas Cook?