Thorntons Winter Wonderland Hamper Fiasco! - HotUKDeals
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Thorntons Winter Wonderland Hamper Fiasco!

sootycat21 Avatar
5y, 10m agoPosted 5 years, 10 months ago
Sorry but I couldn't find the thread for the Thorntons Winter Wonderland Fiasco that occurred just before Christmas. Just thought I would post the outcome of my situation. I was eventually sent the 2 x Corporate Chocolate Hampers which were actually incomplete (just to add insult to injury!). So I phoned them up after the Holidays and they refunded me in full, allowed me to keep what they had sent and also gave me £30 credit to my Thorntons Account. So, I was lucky to get good Customer Service. :)
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sootycat21 Avatar
5y, 10m agoPosted 5 years, 10 months ago
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Comments/page:
#1
#2
Holidays?
You a Yank?
#3
Would have been more impressive if you got an actual refund instead of a credit now you just have to buy even more chocolate which you must be totally sick off by now X)
1 Like #4
newbie1001
Would have been more impressive if you got an actual refund instead of a credit now you just have to buy even more chocolate which you must be totally sick off by now X)


"I phoned them up after the Holidays and they refunded me in full"
1 Like #5
newbie1001
Would have been more impressive if you got an actual refund instead of a credit now you just have to buy even more chocolate which you must be totally sick off by now X)


they refunded me in full, allowed me to keep what they had sent and also gave me £30 credit to my Thorntons Account.
#6
abacus


Thanks abacus!
#7
newbie1001
Would have been more impressive if you got an actual refund instead of a credit now you just have to buy even more chocolate which you must be totally sick off by now X)


they refunded me in full, allowed me to keep what they had sent and also gave me £30 credit to my Thorntons Account.



Edited By: RickT on Jan 08, 2011 08:43

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