Three Mobile Issues - Advice - HotUKDeals
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Three Mobile Issues - Advice

ajay87 Avatar
8y, 2m agoPosted 8 years, 2 months ago
Been with Three for around 9 month of a 18m contract.

Always had really bad signal inside my house. In many places i have no signal! This is extremely annoying as sometimes i walk out the door, get 3 txts, and missed call and voicemail alerts if someone has been trying to get in touch.

When i'm out and about i also often get droped signal in calls.

Also, strange how this happens - i will send a txt, and not get a reply. Hour later ring the person i sent the txt too and as i ring get the txt that they sent back to me 40 minutes a go for example.

What can i do? Never had this problem with other networks.
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ajay87 Avatar
8y, 2m agoPosted 8 years, 2 months ago
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(12) Jump to unreadPost a comment
Comments/page:
#1
you can buy signal boosters for your mobile very cheaply of ebay and other places...cant tell you if there any good tho.
#2
Alphaom8ga;3015569
you can buy signal boosters for your mobile very cheaply of ebay and other places...cant tell you if there any good tho.

They arent, they are ok for the old phones with pull up aerials but on modern phones they are useless!
#3
Yeah i got fooled by them a few years ago. Placed loads in my case and nothing! Nice little scam really.
#4
ajay87;3015624
Yeah i got fooled by them a few years ago. Placed loads in my case and nothing! Nice little scam really.

They wasnt a scam when they first came out they did actually work on the older mobiles even upto 3310 age phones, newer than that they seem not to work at all.
Ive got a envelope full of them in a drawer somewhere, i used to sell them:whistling:

Admittedly on mobiles now they are useless but they do seem to work on cordless housephones and gave me extra range using a wireless usb dingle dongle on my old laptop!
1 Like #5
I've never seen those mobile boosters work on any phone if you're talking about that daft sticker thing that sat behind the battery which also seemed to be the opinion of mobile professionals as well.

Why did you stay with the contract if you didn't get any reception within your house? Your options are pretty limited, 3 may offer some buyout options but they are unlikely to be cheap and you can't cancel the contract due to poor reception. With regards to receiving a text when you make a call, the system monitors when your phone is on the network so it knows where to send the data to. The phone updates with the network every so often telling the network where it is which is why you'll periodically hear a noise from the phone if near a speaker. If the phone powers down you'll also notice it sends a signal out as it's telling the network it's not going to be available so there's no point delivering calls or texts. If the phone goes out of range the network doesn't know where the phone is as it's getting no updates, you'll notice when you phone someone whose out of range there will be a long delay while the network tries to find the phone before it gives up and goes to voicemail. If you phone a switched off phone it just diverts straight to voicemail.

When you come back into range the phone doesn't automatically update with the network until a certain time period, what's probably happening with you is that the network is holding your message as it's not sure if your phone is available or not. Once you make a call you show up on the network so it sends the message. You can normally trigger this process normally by setting your phone to manual network selection then choosing another uk network (which will fail) and then choosing your home network .

John
#6
Johnmcl7
Why did you stay with the contract if you didn't get any reception within your house?


Well 14 days they give you didn't really give me any chance to fully know this.

May ring three and see what my options are.
#7
Johnmcl7;3015778
You can normally trigger this process normally by setting your phone to manual network selection then choosing another uk network (which will fail) and then choosing your home network .

John



I do this on o2 when in a poor reception area by dialling 1471 which is free, maybe theres a free number on 3 you can ring to set the trigger?
#8
ajay87;3015809
Well 14 days they give you didn't really give me any chance to fully know this.

May ring three and see what my options are.


Did you have reception initially then? If there was no reception in the house from the start I can't see how 14 days wouldn't be enough time.

John
#9
I seem to remember one of the big phone store doing a deal where they buy you out of your contract, I think it was carphone warehouse, may be worth looking into the stores and seeing if its still available.
#10
Phones4u are known for buying people out of contracts but I wouldn't touch them with a bargepole.

John
#11
What phone do you have?
I updated the firmware recently, i did this on a 6500 and have noticed a decrease in coverage.
#12
The type of phone makes a big difference, when we were on holiday only one of our three phones had any reception, even though they were all on the same network, can you try someone elses three handset?

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