Has anyone else come across this before?
To summarise things a lttle I called Tiscali on the 17th July to cancel my package. To induce me to stay for another 12 months and take a new package they promised me 3 months free service . The new package included free line rental (transfer from BT) and broadband upgraded from 2mb to 8mb at no price increase..
Th BT line transfer went through on the 3rd August (requested by Tiscali)
I put a complaint in with Tiscali because I was still getting 2mb and they now say there was no upgrade request.
I'm wondering whether it's a simple mix-up on the broadband speed increase or the whoe thing was a delliberate scam on their part.