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Tmobile help?

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banned7y, 5m agoPosted 7 years, 5 months ago
I'm in a contract with T mobile.. I think it's 18 months and i started it back in september..
It was okay/ish for the first month but I don't even get signal anymore.

I can literally stand in the middle of the street and not get signal sometimes, I even tried it in different phones it must be my area? Or tmobile are just shocking.

I'm paying £30 a month for this and I ring people and it just cuts off.

Do you reckon I can get out of the contract if I tell them about this?
Or anything I can do?
thanks
- Matt :)
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banned7y, 5m agoPosted 7 years, 5 months ago
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#1
prob not as you can do a rough check as to the coverage on tmobile...
http://www.t-mobile.co.uk/services/coverage/street-check/

Plus I would guess they will say they didnt claim to have full coverage?
banned#2
lil_tiger
prob not as you can do a rough check as to the coverage on tmobile...
http://www.t-mobile.co.uk/services/coverage/street-check/

Plus I would guess they will say they didnt claim to have full coverage?


shows up as "very good"
but it's not. lol
#3
Conscept
shows up as "very good"
but it's not. lol


yeah but theres the disclaimer
"This map is only a guide and is not a guarantee of service availability in a particular location"

wouldnt hold your breath but guess its worth a shot, cant see you losing anything from trying
banned#4
give it a hot, remember they will know exactly when you have had coverage


9 months with very little calls made may show you not been using it, but they may be a little concerned its taken you 8 months to contact them - lol
banned#5
sassie
give it a hot, remember they will know exactly when you have had coverage


9 months with very little calls made may show you not been using it, but they may be a little concerned its taken you 8 months to contact them - lol


I can't contact them.. No signal :o
jokes, :D

But it's more the fact, I can get signal.. if I raise the phone bleeming high in the air.. stuff like that.
It constantly drops.

When I leave work, it takes like 30 mins after turning it off and on to get 1 bar.

Crazy really, I had to go outside my house now @ 4am to ring a taxi and it took me like 10 mins to get a good signal.
#6
I work for t-mobile.

Not in again till monday but can take a look at a few things for you. Will need your postcode and mobile number. Appreciate you may not want to give you number as i could be anyone but it would def help!!

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