Tocco Ultra Fault - HotUKDeals
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Tocco Ultra Fault

danzab Avatar
6y, 11m agoPosted 6 years, 11 months ago
Hi

I got my wife a tocco ultra for xmas,with thanks to a deal on here.It was a clearance phone from e2save. It has a small fault that I have googled for but cant find any answers.It keeps coming up with a message on the screen saying that the phone is fully charged and to unplug the charger.Obviously the charger is unplugged,I have tried plugging and unplugging the charger several times,tried removing the battery.
Has anybody come across this before or got any ideas,will I be better off ringing up to get a replacemnet/refund?

Also this morning the battery was completely dead,even though it was fully charged yesterday,I have read they have a poor battery life though,so it could just be down to that

Would be grateful for any replies thanks
danzab Avatar
6y, 11m agoPosted 6 years, 11 months ago
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Comments/page:
#1
I jus recomend not to buy from them, I got a silver 6300 about 4 months ago on clearance and the mic was faulty and it took weeks to return it and the week after it came back, in even worse condition. The battery was battered. I ended up selling to cex. Would you sell the phone?
#2
Contact e2save when they re-open and get them to replace the phone as it's clearly faulty. It's not a good idea to try to fix a new phone yourself.
#3
JaYy_dOg
I jus recomend not to buy from them, I got a silver 6300 about 4 months ago on clearance and the mic was faulty and it took weeks to return it and the week after it came back, in even worse condition. The battery was battered. I ended up selling to cex. Would you sell the phone?


Would have to ask the wife about selling the phone!!

tony_s1
Contact e2save when they re-open and get them to replace the phone as it's clearly faulty. It's not a good idea to try to fix a new phone yourself.


Thanks,I think I will call them and see what they say

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