I bought a 360 premium console a few weeks ago with games and accessories. It arrived a week later after being posted days after the auction and I had paid £18 for 1 day delivery.
The seller asked for feedback, I asked for the parts, they never replied. I message about a week later saying Im going to open a dispute because of the missing parts and the overpriced postage, seeing as it wasnt 1 day and parcel2go would have delivered in the same time frame for £12 less.
I get messaged with an offer of MOST of the parts, not all. For example apparently I am expected to take down the lifetime of my purchase by constantly swapping a power lead over, their solution not mine.
I was lied to about the age of the console too and the fact they never actually bought it new and claim its a few months old, they were actually the 2nd owner of it, it is also date stamped January 2006 so whats the chances of it lying around for over a year and a half? The original owner was nice enough to etch their details into it, contact wasnt a problem.
Anyway, my last offer was they give me a £30 refund or I open a dispute for a full refund. They came back with the 'most of the parts' reply and now Im just going to open a dispute for the full amount.
I dunno if Im being too harsh because I avoided ebay for about a year because of people selling items with missing parts, not being truthful about it and either saying they would send and never did or saying they would refund partly and never have. I am approaching 500 feedback and only buy off of people who should be trustworthy with their feedback and have protection for the full amount. Almost all but a few transactions have went with zero hitches.
I maybe just annoyed at my return to ebays bad luck. In the space of less than a week I managed to buy a brand new 360 VGA cable, that was covered in dirt and something like coca cola - from a power seller, it wasnt even in its correct packaging. Fifa 08 for the 360 that never arrived and I was refunded Friday for and the 360 that, apparently, has a good £40 worth of stuff missing. 3 out of 5 went wrong in around 3 days.
Is this my luck for the year?
Last thing I bought last year was a monitor that had the VGA cable missing, offered a £7 refund and where is it? Before that it was a programmer with a missing USB lead ... or was it the Dora explorer house from the USA for my kids with stuff missing? I forget.
These are little things but I am watching them slowly build up and when they are all added up come to an amount that would give me or my kids a tidy little treat.
I dunno whats worse or whats bugging me so much, getting messed around, getting lied to or 'just my luck for the time being'.
Funny part is last month I ordered about £400 worth of items for my friend they all arrived quickly and were spot on, that was over about 10 transactions.