OK, so I bought a top off eBay and it turns out that it has some stains on it in a few seperate places. Not massive, but still there. These weren't mentioned in the auction, just that it was used.
The seller was a bit abrupt when I emailed them and told them, and the seller is stating they said no refunds on the auction. Where do you think I stand?
I have politely asked for a full refund plus the cost of returning the item (recorded of course) which they refuse to do. 'No refunds'.
Is this case for a SNAD with Payal, or even this new eBay refund thing?
I've only ever had one other SNAD before in my 200+ items history and the seller was really helpful so I'm not sure of the process.