- anyone else had problems recently - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit - anyone else had problems recently

pete_l Avatar
7y, 10m agoPosted 7 years, 10 months ago
I've used this lot a few times to buy train tickets via their website. However the tickets I bought last week has simply vanished into the air. Checking on their website shows no record of the transaction, I haven't had the tickets from them, nor an acknowledgement email. Looking at my online bank statement, they have managed to take the money from my bank account, but claim to have no knowledge of it. Talking to their helldesk turned out to be a fruitless waste of time - as they had no record of the transaction.
Anyone else had problems with them recently, or am I just lucky?
pete_l Avatar
7y, 10m agoPosted 7 years, 10 months ago

All Comments

(2) Jump to unreadPost a comment
:? you consider that lucky!!

I have used them several time and never had any problems whatsoever, the tickets have always arrived the next working day

Hope you can get it sorted
i had a similar problem last week

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!