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Trojan bother with computer - Update - sorted without any drastic measures

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I have TR/vundo.gen and TR/Crypt.XPACK Gen on my computer they are trojans.Notice a problem about a week ago and AVG what I normally use didn't pick up on it. Finally scanned and detected by Avira,ha… Read More
Mum2ConnornCerys Avatar
8y, 5m agoPosted 8 years, 5 months ago
I have TR/vundo.gen and TR/Crypt.XPACK Gen on my computer they are trojans.Notice a problem about a week ago and AVG what I normally use didn't pick up on it. Finally scanned and detected by Avira,have scanned with a free Nortons but both are unable to remove it,Nortons doesn't even detect,despite running in safe mode too.
Found a vundo fix on Nortons site but didn't remove it.

Mainly playing havoc with internet,browsers keep having to close.

Whats next?
Mum2ConnornCerys Avatar
8y, 5m agoPosted 8 years, 5 months ago
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#1
I would reconmend using AVAST and running a boot scan, it allows you to remove virus before windows starts up
#2
try using http://housecall.trendmicro.com/

also download avast .... use that as your anti virus 10x better than nortons & avg
#3
bfjem
I would reconmend using AVAST and running a boot scan, it allows you to remove virus before windows starts up


Whats a boot scan and how does that work before you start up windows.
I'm willing to try anything before taking to computer shop.
#4
Its a virus scan but it runs before Windows boots, allows you to remove virus' or quarentine them before they have chance to activate as it were, when avast installs in tends to run one as standard, but it also allows you to optionally run them...very good av and miles better then AVG
#5
also doo some google searched on the virus, sometimes you can find exact solutions for your probs, i.e. specific av's for this....but as a rule of thumb I use AVAST with spybot and spyware terminator, with Sunbelt personal firewall
#6
bfjem
Its a virus scan but it runs before Windows boots, allows you to remove virus' or quarentine them before they have chance to activate as it were, when avast installs in tends to run one as standard, but it also allows you to optionally run them...very good av and miles better then AVG


i have always used avast and never had a problem..... its installed on all 5 of our pc's at home & was on my laptop .....

avast is so quiet you won't know its there

also do you have a firewall ??
#7
I'm going run the housecall one and Ithe others my partner need try when gets in from work.
#8
Not sure if firewall up as my partner usually deals with this kind of thing but I'm trying find out stuff while he at work. He's getting pretty fed up with it and I don't really want to take to computer repair shop yet.
#9
it shouldn't need a repair trust me...just takes a little time
#10
faevilangel
try using http://housecall.trendmicro.com/

also download avast .... use that as your anti virus 10x better than nortons & avg


Not true....
http://www.av-comparatives.org/seiten/ergebnisse_2008_08.php
http://www.av-comparatives.org/seiten/ergebnisse_2008_11.php
More info on the main site: http://www.av-comparatives.org/

If it were me I'd format the thing, but if you can't do that then I'd suggest trying a few of the top rated ones from there. One of them is bound to be able to sort it.

EDIT: Darn the direct links don't work, you'll have to click through to Comparatives from the home page
#11
none of my pc's are needed a pc techie :-D

without a little bit of searching & patience you can fix it yourself :)
#12
I sure hope so,them repair shops are expensive,and the time I've had this computer now, I would consider buying a laptop,as we also pushed for space in here with a desk etc at moment.
#13
Just got my virus sorted. (thanks for everyones help btw)
#14
megalomaniac
Not true....
http://www.av-comparatives.org/seiten/ergebnisse_2008_08.php
http://www.av-comparatives.org/seiten/ergebnisse_2008_11.php
More info on the main site: http://www.av-comparatives.org/

If it were me I'd format the thing, but if you can't do that then I'd suggest trying a few of the top rated ones from there. One of them is bound to be able to sort it.


i have used avg, nortons and avast and avast is 10x better in my opinion...... less resource intensive .... better and finding viruses, better at detecting them b4 they enter system (i get a warning when i have one in a download etc)

why format the computer :thinking: using a decent AV program will clear the virus ...... no need to format it ......
there is nothing better than trying the items, cos you know which ones are easier to use, avast has the better control panel also :)
#15
cassieismydoggie
Just got my virus sorted. (thanks for everyones help btw)


ah cassie forgot about your problem probably should have pointed the OP in your threads direction :) glad you sorted it
#16
bfjem
ah cassie forgot about your problem probably should have pointed the OP in your threads direction :) glad you sorted it


I downloaded Malwarebytes and Superantispyware and ran them both.
All sorted now. :thumbsup:
#17
cassieismydoggie
I downloaded Malwarebytes and Superantispyware and ran them both.
All sorted now. :thumbsup:


The difference is in this case its a virus rather then Malware; but your thread did have alot of helpful info on anti-virus and anti-spyware/malware etc
#18
TrendMicro Housecall not opening up because whatever is blocking it likely,have found that with a few other things to try.
#19
bfjem
The difference is in this case its a virus rather then Malware; but your thread did have alot of helpful info on anti-virus and anti-spyware/malware etc


I wasn't offering advice to OP (coz i'm not too sharp when it comes to computers going wrong :oops: ). Was just letting you know what I did to get rid of mine. Thanks for your help :thumbsup:
#20
cassieismydoggie
I wasn't offering advice to OP (coz i'm not too sharp when it comes to computers going wrong :oops: ). Was just letting you know what I did to get rid of mine. Thanks for your help :thumbsup:


lol np its just good to see you fixed it, this is of course a community site etc
#21
faevilangel
better and finding viruses, better at detecting them b4 they enter system


Now it's that bit I was pulling you up on :thumbsup:. Norton (much as it pains me to say this) actually beat Avast in their most recent tests (AV Comparatives are a well known independent site so I'd tend to trust their results). An AV's not much good if it's not detecting the problems....but then Norton is a horrid horrid program and a complete resource hog. AVIRA looks the best free one around for detection and beats the socks of many of the more pricey AV's.

faevilangel
why format the computer using a decent AV program will clear the virus ...... no need to format it ......


Because it's something I do fairly regularly anyway and it removes the possibility of the AV missing something (given that NONE of them are 100% accurate), obviously checking the boot sector too. But that's just me, not that I've ever had to but if I did I'd rather go that extra step and be sure.
#22
M2C, please follow these instructions.

Download HiJackThis:http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Install it and generate a log file, then head over to [url]www.techmonkeys.co.uk[/url] and post the log file there with an explanation of what the problem is. One of the malware experts will guide you through getting of the issue's and protecting against it in the future.
#23
My partner will try whats been suggested tonight.
#24
He got fed up with it and wanted to restore but I persisted last couple days and have sorted it out today,system is clean ( I hope ) Finally got malwarebytes anti-malware to work. I know problem I had with net as now gone so think solved,am doing various scans on daily basis for next week until I certain it's gone.

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