Unwanted bid on eBay - HotUKDeals
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Unwanted bid on eBay

nickw90 Avatar
6y, 4m agoPosted 6 years, 4 months ago
I sold some stuff on eBay before and I wrote specifically UK bidders only in the description, and checked the option on eBay not to allow international bidders. Just logged on to eBay to find a user from Germany won the item. I've tried using eBay's help pages but they just send me in circles, I'm looking for an email address or contact number so I can have that bidder's bid removed, and so I can offer it to the losing bidder who is in the UK.

Can anyone offer me help? Many thanks.
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nickw90 Avatar
6y, 4m agoPosted 6 years, 4 months ago
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(19) Jump to unreadPost a comment
Comments/page:
#1
have you emailed the winner? and if its a low risk item sna d a confirmed address why not send it?
#2
plumberman01
have you emailed the winner? and if its a low risk item sna d a confirmed address why not send it?


Just emailed him now to see if he has a UK address I can send to.

I've been stung so many times in the past sending to Belgium and Germany I refuse to send abroad now. It's never been a problem but apparently this guy can't read.
#3
nickw90
plumberman01
have you emailed the winner? and if its a low risk item sna d a confirmed address why not send it?


Just emailed him now to see if he has a UK address I can send to.

I've been stung so many times in the past sending to Belgium and Germany I refuse to send abroad now. It's never been a problem but apparently this guy can't read.


Make sure you don't send to a unconfirmed address otherwise you may have problems.
#4
well the best thing is cancel the sale then? then do a 2nd chance offer. Do you know how to do that?
#5
ebay number is 020 8605 3000, explain to them that you selected to not allow international bidders outside uk and you don't know why a buyer in Germany was able to bid, and you want the bid to be removed and given a 2nd chance to the losing bidder.
#6
Ask them to send payment by BACs. Most EU buyers shouldn't have a problem with this and you won't have any Paypal comeback.
#7
PhearFactor
Ask them to send payment by BACs. Most EU buyers shouldn't have a problem with this and you won't have any Paypal comeback.


I saw a thread on here few months back, they were sending a laptop to Italy and the money was paid by BACs and it was disputed and charged back.

Edited By: lilraul on Jul 29, 2010 18:24: .
#8
plumberman01
well the best thing is cancel the sale then? then do a 2nd chance offer. Do you know how to do that?


No I'm not sure, I've not used eBay for ages! I know how to do a second chance offer, but I thought that's only if the seller pulls out.

Thanks for all the other advice guys - I'll ring eBay if I can't cancel the blokes bid and do a second chance offer.
#9
Its best cancelling the bid before the auctions ends. No good this time i know but in case it happens again.
#10
lilraul
I saw a thread on here few months back, they were sending a laptop to Italy and the money was paid by BACs and it was disputed and charged back.


Didn't realise BACs could be chargebacked. That is worrying, how about Cheques? Hehe

I guess nothing is 100% safe any more.
#11
confirmed address is relevant as I've seen payments made with a confirmed address but ineligible seller protection.
banned#12
PhearFactor
lilraul
I saw a thread on here few months back, they were sending a laptop to Italy and the money was paid by BACs and it was disputed and charged back.


Didn't realise BACs could be chargebacked. That is worrying, how about Cheques? Hehe

I guess nothing is 100% safe any more.


Western union or moneygram is 100% safe
#13
I had a unconfirmed address problem last year when the buyer claimed they didn't receive the item and it did say seller protection eligible, I send it 1st class standard and I lost the case.
#14
tinkerbell28
lilraul
I had a unconfirmed address problem last year when the buyer claimed they didn't receive the item and it did say seller protection eligible, I send it 1st class standard and I lost the case.


Yes that's your problem you sent it 1st class standard not tracked, so you could not prove delivery would of happened either way I am afraid.

All transactions on ebay are eligible for seller protection with confirmed or unconfirmed addresses. Off ebay they maybe partially eligible so for INR if unconfirmed.


not true, not all transactions are covered, i just found a receipt in my inbox dated in June where the address was confirmed but "not eligible" for seller protection.
#15
ok...well may be the not eligible bit was a bug.

But i was originally referring to the op where he said he emailed the buyer to ask if they've got a uk address as that ain't covered because it probs won't be a address on the buyers paypal account, as section 'c' states.


Edited By: lilraul on Jul 30, 2010 00:11: reason
Edited By: lilraul on Jul 30, 2010 00:12: .
suspended#16
To be honest, i find international buyers much better than UK buyers.
#17
Thats why I left Ebay. Someone from France bidded on my shoes even though I said UK only. He then left me negative feedback :(
#18
I rang eBay they weren't much use. So I've decided I'll just send it to Germany via insured Airmail. The guy's address is unconfirmed. It does say eligible for seller protection though. He's paid me via PayPal - is it wise to send it now?
#19
nickw90
I rang eBay they weren't much use. So I've decided I'll just send it to Germany via insured Airmail. The guy's address is unconfirmed. It does say eligible for seller protection though. He's paid me via PayPal - is it wise to send it now?


you should be fine as its insured airmail, did you question ebay as to why the bid went through when you had selected uk bidders only?

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