in another thread had a problem with my telly not turning on and smelt like a burnt hairdryer, i have just had the report back from the company looking at it.
Basically they are saying they inspected the laptop (no idea why it says that), and then mention the TV saying 'During workshop tests this unit failed to power up fully or operate,preliminary diagnostics suggest this to be physically damaged internal cable which has the appearance of having been torn from the internal plug connector,however the damage is internal,requiring removal of the rear cover to gain acess. with this in mind we can see no obvious connection between the issue and the even described.
In view of the comments provided by **** i now require your written response to the discrepences raised.
So basically they are saying i opened up the TV and messed about with it.
are they mad? i havent even touched it! dont know what to do now....