I upgraded to one of the new O2 broadband packages and they sent me a new version IV box last week. A couple of days later I receive an empty jiffy postage bag from them in the post with no letter or explanation.
I assume this is to return my old version II box. Strange thing is I wasn't told on the phone or in any communication with O2 that I needed to return my old box.
My old box is in my attic and has been there for 6 months as I used a belkin box, and I would be tempted to keep the old O2 box as a backup.
Anyone experience with O2 and returning old boxes, are they fussy about it or do they send out the jiffy bag in hope rather than expectation that they get the old box back? Can they charge me? if I dont return it. I'm interested to hear from other O2 users who have been in similar situation.