guys i need your help. I got my car (ford) was just serviced 6 weeks ago and they said there was no problems. now today i was driving and my brakes completely went. it was really lucky i wasnt on a motorway. i called rac who told me that the flexi pipe had been rubbing off the hub and suggested (as they are not allowed to make statements) that this should have been picked up when it was serviced. He advised me to take pictures. My brakes were completely gone.
What are my rights? Can i prove it was faulty 6 weeks ago? Would they have to repair it? i've already had numerous problems with this garage (left me waiting til 9am to 4pm when it should have been ready at 430pm. charged me £50 for telling me information i had already given them, gave me no paperwork and when i first bought my brand new car i had to get another one as someone had been smoking in my car and had left fags ends in the ashtray! i only go to this garage to get it serviced because ive got free servicing for life.