URGENT HELP REQUIRED - MY SON HAS PUT THREE DVD DISCS INTO MY FIANCE'S PS3!!!! - HotUKDeals
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URGENT HELP REQUIRED - MY SON HAS PUT THREE DVD DISCS INTO MY FIANCE'S PS3!!!!

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Please somebody help!!! My two year old son was left alone downstairs for a few minutes while I had to make a quick dash to the toilet, and he's somehow managed to insert the whole of his toystory co… Read More
chocolateabuse Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
Please somebody help!!! My two year old son was left alone downstairs for a few minutes while I had to make a quick dash to the toilet, and he's somehow managed to insert the whole of his toystory collection into the playstation 3 disc drive.
I don't thnk it was on at the time, so I don't know how it let him feed it and I only thought it would let you feed in one anyway, so he must have used some force.
I've tried ejecting anything in there, but it's making a worrying whirling noise and it won't let me insert anything else, so there's no question about the dvd's already being in there.
It will let me go onto playstation home, but it's not bringing up anything like it normally does to allow me to play the dvd.
Somebody helpppppp please, my fiance is going to kill me and I spent all my hard earned cash to buy him this for christmas :-( :-(
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chocolateabuse Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
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suspended#1
How do you fit 3 DVD's into a PS3, only thought one was possible.
how long have you had it for? if its under a year i think you can get a free replacement from Sony
#2
Please can somebody tell me where I can get this repaired if this is possible, I just want to cry......LOTS!!!
#3
ok i wouldnt panic there has to be a way to get into the drive to release the discs if i knew how ti do it i would help
#4
sounds fatal....house insurance job i'm afraid, you could try taking it apart, but keep inmind that if you do end up claiming onthe house insurance they may inspect the PS3 and if it shows signs of tamper your claim might be voided.

If he has managed to force 3 discs in (quite impressive) then he will have bent and forced the loading mechanism so it would need a new drive at very least.
#5
Are any of the discs out a little because you could pull them with a pair of needle nose pliers.
#6
I really don't know how he did it, but their defiantly in there!! I wouldn't have a clue how to dismantle it and would be worried sick I'd destroy it completely. It's over a year old aswell, because I bought it him the Christmas before last (Dec 2007) :(
1 Like #7
See if you can find a local repair service that deals in Jammed discs or if someone has a online service they can recommend.

At worst it needs a replacement disc drive I would think.
1 Like #8
chocolateabuse
I really don't know how he did it, but their defiantly in there!! I wouldn't have a clue how to dismantle it and would be worried sick I'd destroy it completely. It's over a year old aswell, because I bought it him the Christmas before last (Dec 2007) :(


Meh, I would claim it on the house insurance (accidental damage) your excess will be £60-100 worst case your insurance may go up £2 a month for the next year worst case it could cost you £150 total, a repair would cost you probably £50-100 so if your insurance is old for new you will end up with a new PS3 of better spec.

Unless its an Official Sony Repair chances are it may not last after some Cowboy repair shop has a look.


Have you got a Sony Centre near you? Give them a ring.
1 Like #9
Have you tried holding down the eject button for 10seconds + to manually eject the tray?
#10
No, all the discs are defiantly in there and not poking out in the slightest!!
1 Like #11
Try sonys continuous play insurace
banned#12
Leave it, let the fiance have a go, the last thing you want to do is make it worse.
1 Like #13
Ive looked on fixya website and it says the following:

my 3 year old put 2 disks in my ps3, is there a solution other than send it out for repairs?

youd have to open up the drive and remove the disks
4 disc stuck in ps3 disc drive .we got them out but cant put disc drive back together properly . i need a blue print.

Whatever a blue print is? Hope this of some help.

We had many problems with my sons ps2 years ago and Sony are very helpful in my experience!!! Good luck.
1 Like #14
my son does that to the wii and to the dvd player. i was ecstatic when i thought the dvd player had died so we could buy a blu-ray player but no i sadly managed to save the day by sticking a butter knife into the slot and sort pulling out the try thing.... i dont think ps3 has a try slidy thingy.... so u could try sticking a knife in and wedge the cds out..but then ur ps3 is probably more sacred then the dvd player i was hoping to destroy in the rescue attempt.
1 Like #15
Ok I've tried holding down the eject button for 10 seconds and more, and it sounds like it does something different, but still nothing is coming out. I will try and search if there are any local repair companys, because we've already had to claim on the insurance a few times with our monster, he has a habit of breaking explensive electrical appliances ;-(
#16
I say sell the child, sometimes you just have to cut your losses and move on.
#18
Thank-you so much for everyones replies, it's helped heaps, even though I still think I'm screwed, hopefully there may be a chance that there's a way out of this still. I just need to call sony then don't I and see what they suggest.
#19
Thats the thing with the PS3, because like the Wii and Apple Laptops it has a slot load drive once you put a disc in the mechanism moves back into a loaded disc position, there aint a lot of room for error, 2 discs maybe 3 discs its gonna be VFT in there, i wouldn;t recommend poking around too much.... and if you do make sure its unplugged.

I have pulled 2 discs out of a Wii a couple of times and 2 of the 3 worked again, the first one forced the loading mech out of its housing and needed a new drive...
1 Like #20
chocolateabuse
Ok I've tried holding down the eject button for 10 seconds and more, and it sounds like it does something different, but still nothing is coming out. I will try and search if there are any local repair companys, because we've already had to claim on the insurance a few times with our monster, he has a habit of breaking explensive electrical appliances ;-(



Phone Sony First.(Warranty or not they will qoute you on a repair including free shiping.)

Don't go somewhere else unless its not under warranty and you don't want to ever use there replacement repair service.

You may find that the child has burnout the motor shovving that many DVD's in or at least jammed the drive. If you have no techinical experience I wouldn't bother trying to do it yourself.

Continuous play is an option but I think its dishonest, and could be classed as fraud.

Where are you located?

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1 Like #21
Seriously hope you sort it hun and do stop panicing it wont help. Have you got a computer repair shop near? You could nip it in there and ask them to do it, better than you poking around with it I'd say
#22
i feel your pain - my boyfriend loes his xbox and i know i would be in trouble too - he will know how worried you are though so hopefully he will be fine!! a nice dinner should be on the table just in case!
#23
Try ringing Sony.

If it's only a few months old it should be under warranty.

Where did you get it from?

If it was from Game or Gamestation and is under 12 months old you should be able to walk in and say the drive has stopped working (don't mention the multiple discs) and won't eject and if it's under 12 months they may give you a replacement (at least they did for my bust 360 last year). Just remember to back up save games and such first.
#24
Ungreat
Try ringing Sony.

If it's only a few months old it should be under warranty.

Where did you get it from?

If it was from Game or Gamestation and is under 12 months old you should be able to walk in and say the drive has stopped working (don't mention the multiple discs) and won't eject and if it's under 12 months they may give you a replacement (at least they did for my bust 360 last year). Just remember to back up save games and such first.


How would that be covered under warranty??

Sony... "Yes sir its our fault you jammed 3 discs into the drive, we must have failed to mention it only takes 1 disc!"
#25
I got it from Empire Direct, the christmas before last, so November 2007, so it's defiantly out of it's 12 month's warranty :-(

I live in Cheltenham, Gloucestershire, Adam.
#26
Celticsun
How would that be covered under warranty??

Sony... "Yes sir its our fault you jammed 3 discs into the drive, we must have failed to mention it only takes 1 disc!"


Now that made me chuckle, things are looking up already!!
#27
chocolateabuse
I got it from Empire Direct, the christmas before last, so November 2007, so it's defiantly out of it's 12 month's warranty :-(

I live in Cheltenham, Gloucestershire, Adam.



Ok I'd phone sony for a qoute.

You have no obligation to go ahead with that.

You don't know what damage could of been done, I really find it hard to see 3 discs in there, having taken a few drives apart but either way you may have a load of cd/dvd plastics and film (the stuff on top of the cd/dvd) Possibly as this stuff is the filiment on top layer.

Either way if Sony qouted you, they would have to send you a replacement unit.

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#28
found this

Hi guys...haven't posted here before but I was browsing some old posts the other night when I was trying to find help getting a disc out of my PS3 that my 2yr old son put in there. If anyone is having any problems, this is what worked for me. What is more amazing is that my son somehow managed to force 3 discs into that tiny slot...no idea how he pulled that one off.

So after two hours, a pair of tweezers, a fork, and a butterknife, I decided to try one last thing before giving up. I put the PS3 on its nose, disc tray down, held the eject button while it was on, and pushed a disc in and out of the drive. This caused whatever was in there to finally 'catch' as the drive had been trying to force everything out. After 2-3 minutes of play, a disc finally poked out. I pulled what i thought was one and two discs came out. I set it back down flat, tried to put a cheap DVD in (didn't want to test it with a $60 game) and it seemed something was still in there. I hit eject and out came the third disc. I put the DVD in reluctantly and the PS3 took it and loaded it right up. Unbelievable. After all this abuse, it's apparent these things are built like tanks.

Hopefully all this abuse didn't shorten the life on the BR drive or the PS3 itself but for the time being, I lucked out. I now keep my PS3 on the top shelf in the closet... :smileywink:


here
http://boardsus.playstation.com/playstation/board/message?board.id=ps3&message.id=2360533
#29
Celticsun
How would that be covered under warranty??

Sony... "Yes sir its our fault you jammed 3 discs into the drive, we must have failed to mention it only takes 1 disc!"


Sony, you may have an issue with but the shop you got it from would just confirm the disc drive is not working then swap it out for a new console.

The fact a three year old was able to jam three discs into it is a design fault on the part of Sony but looking up 'jammed disc ps3' seems to suggest this is a known issue (with one disc coming off the spindle) so may sneak through as covered by the warranty.
1 Like #30
Depends if you know someone that's happy to pull it apart, if its over a year old it's out of guarantee anyway so you've got nothing to lose, also you could stick a bigger hard drive in while its apart! here's a uTube video on how to dismantle the blu-ray drive -

http://www.youtube.com/watch?v=bNW1IK0Gyt4&feature=related
#31
chocolateabuse
I got it from Empire Direct, the christmas before last, so November 2007, so it's defiantly out of it's 12 month's warranty :-(

I live in Cheltenham, Gloucestershire, Adam.


Warranty wouldn't cover it anyway.

Please don't stick anything in it to fish it out, leave it until your (soon to be ex)fiancé gets back.
#32
michelleleemoo
found this

Hi guys...haven't posted here before but I was browsing some old posts the other night when I was trying to find help getting a disc out of my PS3 that my 2yr old son put in there. If anyone is having any problems, this is what worked for me. What is more amazing is that my son somehow managed to force 3 discs into that tiny slot...no idea how he pulled that one off.

So after two hours, a pair of tweezers, a fork, and a butterknife, I decided to try one last thing before giving up. I put the PS3 on its nose, disc tray down, held the eject button while it was on, and pushed a disc in and out of the drive. This caused whatever was in there to finally 'catch' as the drive had been trying to force everything out. After 2-3 minutes of play, a disc finally poked out. I pulled what i thought was one and two discs came out. I set it back down flat, tried to put a cheap DVD in (didn't want to test it with a $60 game) and it seemed something was still in there. I hit eject and out came the third disc. I put the DVD in reluctantly and the PS3 took it and loaded it right up. Unbelievable. After all this abuse, it's apparent these things are built like tanks.

Hopefully all this abuse didn't shorten the life on the BR drive or the PS3 itself but for the time being, I lucked out. I now keep my PS3 on the top shelf in the closet... :smileywink:


here
http://boardsus.playstation.com/playstation/board/message?board.id=ps3&message.id=2360533


Good find there.

So stick it face down I think. So the drive is gravity bound. So the disc will fall with the motor pushing it. Once you get one out.

Hopefully none of the discs have lost the top layer.

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#33
michelleleemoo

put the PS3 on its nose, disc tray down, held the eject button while it was on, and pushed a disc in and out of the drive. This caused whatever was in there to finally 'catch' as the drive had been trying to force everything out. After 2-3 minutes of play, a disc finally poked out. I pulled what i thought was one and two discs came out. I set it back down flat, tried to put a cheap DVD in (didn't want to test it with a $60 game) and it seemed something was still in there. I hit eject and out came the third disc. I put the DVD in reluctantly and the PS3 took it and loaded it right up. Unbelievable. After all this abuse, it's apparent these things are built like tanks.

Hopefully all this abuse didn't shorten the life on the BR drive or the PS3 itself but for the time being, I lucked out. I now keep my PS3 on the top shelf in the closet... :smileywink:




Thats a good safe option, have a play with an old CD, I remember reading this somewhere for a Wii aswell, just nudge a CD so it nudges the disc in the drive, and keep pushing eject.

I had a friend whos son Put a sandwhich in a VHS player thats was quite easy to removed, but quite irrelavant here lol
#34
Celticsun
Thats a good safe option, have a play with an old CD, I remember reading this somewhere for a Wii aswell, just nudge a CD so it nudges the disc in the drive, and keep pushing eject.

[SIZE="4"]I had a friend whos son Put a sandwhich in a VHS player thats was quite easy to removed, but quite irrelavant here lol

[/SIZE]
Do I know you? ha ha, my son did this, ickle sod!
#35
Phew that's given me a little hope. Thank-you so much michelle for finding that, and the rest of you that have given advice. I did try typing something in google, but it wasn't any help, that's why I posted on here.
Hopefully when my mad fiance comes home, I can at least show him this and pray that it'll work.
Please keep all your fingers and toes crossed for me, I'll keep you updated if it works and of course if it sadly doesn't!! :(
#36
http://blog.hazrulnz.net/wp-content/uploads/2008/07/u105_good_luck.jpg
#37
Ungreat;4843472
The fact a three year old was able to jam three discs into it is a design fault on the part of Sony but looking up 'jammed disc ps3' seems to suggest this is a known issue (with one disc coming off the spindle) so may sneak through as covered by the warranty.

:?
#38
^^^The term is "Clutching at straws".
[mod]#39
Celticsun;4843527


I had a friend whos son Put a sandwhich in a VHS player thats was quite easy to removed, but quite irrelavant here lol


They should have praised him...........he probably tripled it's worth. :lol:
#40
Syzable
They should have praised him...........he probably tripled it's worth. :lol:


Yeah! lol it was strawberry jam and salt and vinegar crisps if i remember

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