I want to call Vango (tents, rucksacs, sleeping bags etc etc) but both the numbers on the website are answered by a voicemail that states they can only deal with Australian Ugg Boot queries (??) and to call 0845 404 0506 with any other query. The problem is that that number is Consumer Direct, the government helpline for consumer issues. They can't tell me if there's a problem with Vango so I don't really know where to go now. There is an option to email Vango but I'm worried/curious now as to whether Vango have problems and my main concern is whether my Vango tent guarentee is worth anything. I would appreciate any help/knowledge. Thanks Sarah.