i bought an item on bnpl on very last year and i have a just got my statment threw saying i have a serivice charge for this item, even tho my account has been in credit for the item since last year as we paid the money on to the account,
cost of item 359
So they have billed me for the intrest for this item even tho my account is in credit has any one else had this before.
Is there anyway we can get this charge waivered as the account been incredit for some amount of months.
it feels like we have been conned for the bnpl as they have slap intrested on it at the end even the the full amount was sitting on the account