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Virgin Media

Naeem786 Avatar
8y, 6m agoPosted 8 years, 6 months ago
Hi

I have been with Virgin Media on the £10 a month 2MB Broadband and today when I got my bill I noticed they charged me £18, I know it has risen since I joined but I had not been informed about the price change!!!!!!

Its a contract and can they do the price up?
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Naeem786 Avatar
8y, 6m agoPosted 8 years, 6 months ago
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1 Like #1
£18 is the usual monthly price isnt it and not the promo one
i pay £29.50 for 2mb broadband and xl tv
#2
intenso100
£18 is the usual monthly price isnt it and not the promo one
i pay £29.50 for 2mb broadband and xl tv


Yea I know I been paying £10 for ages and now they changed it to £18???
#3
oh ur right the prices just gone up from 1st june dont they, pay £31.50 a month for it now
yer but u only pay the promo price for so long, now its full price :-) £10 was for 12 months maybe
but if u r e-bill u save £1 a month also :-)
1 Like #4
my bill did exactly the same (the £10 deal was just for 6 months). When I rang them and told them I was thinking of leaving (coz I could get a better deal elsewhere) they then agreed to do another 6 months at £10 per month. You just need to ring and ask in a nice but firm way and they will probably do the same. I've done this about 3 times now and they always adjust it back to £10:thumbsup:
#5
Sash6304
my bill did exactly the same (the £10 deal was just for 6 months). When I rang them and told them I was thinking of leaving (coz I could get a better deal elsewhere) they then agreed to do another 6 months at £10 per month. You just need to ring and ask in a nice but firm way and they will probably do the same. I've done this about 3 times now and they always adjust it back to £10:thumbsup:


Thanks, will ring them in the morning!! Laff if I say ill leave they say FINE!!! :oops:
#6
Naeem786
Thanks, will ring them in the morning!! Laff if I say ill leave they say FINE!!! :oops:


They won't I'm sure! I always say that I'm gonna have to look around elswhere and then get back to them unless they can match the £10 offer coz other companies may be doing better deals...
I always point out that I've been a loyal customer and that I have the TV and telephone with them too, just to add to the case. If they say they are not sure if they can match it, ask to speak to a manager... If you don't ask, you don't get!;-)
One of the options when you ring them says: Press... if you are thinking about leaving virgin, - it's so that they can tempt you to stay with new offers!
1 Like #7
they wanted £50 for a new card off me the little one hid til i told em i was leaving and suddenly free!!
I wouldnt think tof telling them im going to get a better deal as they are sharks and conmen-sorry if you work for em bu they are!
1 Like #8
hate virgin medie aka telewest... just threaten to cancel and push for everything u can get out of them .:oops:
#9
I phoned them and they like we can only do it for £15 and later on if the offer comes on again cancel and re-join as a new customer!! They are not going to do it for £10!!! :x

What other offers are out there? They are good but I must be able to get it cheaper and maybe faster speed than I already have? :thinking:
#10
Any help???????????? Seen 02 are OK, anyone else with them?
#11
Are you ok with a download limit, or are you looking for unlimited?
#12
nipperkipper
Are you ok with a download limit, or are you looking for unlimited?


I download quite a bit now and then, I was on Unlimited and would prefer this again? Aint 02 unlimited download?
#13
Yeah it is - i just thought maybe if with just casual surfing a deal with a download limit might be cheaper
#14
What tv/mobile packages do you have as the best broadband deals are usually with multiples

Tiscali is another option - i used to be with them before sky - they were ok - nothing special but no real major problems either
banned#15
Naeem786
I phoned them and they like we can only do it for £15 and later on if the offer comes on again cancel and re-join as a new customer!! They are not going to do it for £10!!! :x

What other offers are out there? They are good but I must be able to get it cheaper and maybe faster speed than I already have? :thinking:


do you have any other services with them? Landline phone?

If you are going to pay £15 just for the BB you may as well get phone and BB for £15.50 :?
#16
nipperkipper
What tv/mobile packages do you have as the best broadband deals are usually with multiples

Tiscali is another option - i used to be with them before sky - they were ok - nothing special but no real major problems either


Dont have any other packages with them just 2 mobile contracts with them which was that offer if you were already with Vigin Media!! I can get up 16MB with 02 for about £10 a month!!

colinsunderland
do you have any other services with them? Landline phone?

If you are going to pay £15 just for the BB you may as well get phone and BB for £15.50 :?


Like said above aint got other services and I was thinking that as can get BB, TV and phone for £20 a month!!
banned 1 Like #17
Naeem786
Dont have any other packages with them just 2 mobile contracts with them which was that offer if you were already with Vigin Media!! I can get up 16MB with 02 for about £10 a month!!



Like said above aint got other services and I was thinking that as can get BB, TV and phone for £20 a month!!


if you haggle you should get the above and the free tv for £15.50 from virgin
1 Like #18
[QUOTE=Naeem786]Dont have any other packages with them just 2 mobile contracts with them which was that offer if you were already with Vigin Media!! I can get up 16MB with 02 for about £10 a month!!
QUOTE]

I assume you are with o2 as the 10 a month is for o2 customers only. If you are then i dont see many better deals around and i would go for that personally
#19
nipperkipper;2172604
[QUOTE=Naeem786]Dont have any other packages with them just 2 mobile contracts with them which was that offer if you were already with Vigin Media!! I can get up 16MB with 02 for about £10 a month!!
QUOTE]

I assume you are with o2 as the 10 a month is for o2 customers only. If you are then i dont see many better deals around and i would go for that personally


I am a PAYG customer as I need to top up £10 every 3 months but thinking may take a contract out with them!!
#20
Sorted!!!!!!!! :thumbsup:

Got it for £10 a month just need to get the right person on the other end, some of them are clueless and talk without thinkng!!!

Thanks all!!!

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