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Virgin Media

pinkleponkle Avatar
5y, 11m agoPosted 5 years, 11 months ago
I was fed up with paying for services I didnt use and figured even a tiny saving is better than no saving at all so I cancelled the phone and tv leaving just the BB.

My bill has now gone up from £28.49 to £30 a month.

Massive fail on my part.

Feel free to laugh at my stupidness.
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pinkleponkle Avatar
5y, 11m agoPosted 5 years, 11 months ago
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(18) Jump to unreadPost a comment
Comments/page:
#1
haha
#2
lol cos u loose ur discounts did they not say tht on the phone ?
#3
you must have realised there system reduces the more you have, its on their site
#4
absolutely, but I wasnt expecting 1 service to cost more than 3 services. Oh well it's worth it just to get rid of the damn expensive phone service.
banned#5
seems quite cheap if removing it put the bill up, the phone and tv together cost you -1.49 a month

Edited By: colinsunderland on Dec 17, 2010 19:38
#6
Tell them that your going to Sky because your paying too much and they can do everything cheaper, They will soon start offering you lower prices thats what we did and were now paying about £44pm rather than £70+
#7
downgrade to 10meg Broadband thats £20 per month
#8
Simples their broadband is crap leave them and go to o2 get 3 months free
#9
I get phone and broadband cheaper than just broadband what virgin offer they are just 2 expensive now. 10MB is ok but not everyone needs it i get by easily with 4-5MB.

Virgins new ad should be you don't need a BT line with us cause we will charge you more anyway
X)
banned#10
b1gt
Simples their broadband is crap leave them and go to o2 get 3 months free


without a phone line? How will he do that?
banned#11
SPAMDOG
Tell them that your going to Sky because your paying too much and they can do everything cheaper, They will soon start offering you lower prices thats what we did and were now paying about £44pm rather than £70+

yep but make sure you are talking to retensions,as the usual call centre fodder dont give a flying £uc% where you go ...............
#12
b1gt
Simples their broadband is crap leave them and go to o2 get 3 months free

best in UK
#13
I pay £24 pm for 10 meg BB and Phone through Virgin - although we dont actually have a phone plugged in to avoid ever racking up call charges.

Unforunatelty the fastest ADSL I can get in my area is 2 meg (our exchange is ancient apparently) so I'm stuck with Virgin :-(
(and I live in a major city!!)
#14
I have been Virgin and I have never had a problem. Every year i threaten them to leave by speaking to the cancellation departement and I get something better every year. I get 10mb broadband, Virgin line, unlimited anytime landline calls, cheap international calls, Basic TV package (dont use it but get it for free) all for £25.50

The reason I dont want to go to BT is even though i live in Cardiff city centre, the max speed is 4-5mb (even though BT proudly says you can get 20mb in our area - ****) which is slow as compared to Virgin 10 mb connection (actual speed received 9.6mb)
banned#15
b1gt
Simples their broadband is crap leave them and go to o2 get 3 months free

yep - you sure come across as simple
banned#16
vicknanth
lol cos u loose ur discounts did they not say tht on the phone ?


"I am laughing out loud because you have lost your discounts. Did they not say that on the phone?"

DJ1: Providing translations from prole to English for da misc.
#17
They rang me out of the blue as I had sent a snotty email and knocked a fiver off my monthly bill. Which was all I was after in the first place.
#18
Some good advice .. I pay £60 a month for 24hr phone, 20mbit broadband, and middle tv package. got the first 3 months for £11 a month, £150 cashback too. made it slightly cheaper. will phone them closer to the time to let them know im leaving :P

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