Hi all i have a problem i have moved to virgin media for broadband and home phone. the only reson i moved to virgin is that the speed they offered 9mb to 12mb rather than the 6mb i was getting from plusnet.
i am in a contract with them and they wont let me go what can i do???
they are confused that i am not on 9mb to 12mb line they carn't understand i have had B.T around coz there was a problem with my line no difference to my speed. i was speaking to a bloke from virgin and he said i am conected to bulldog software or somthing like that and at there end i am getting 9mb to 12mb for this time of a day thay said i would be getting about 9mb ish well he said that i am conected to bulldog but i am still getting the speeds from B.T software or somthing lol i know a little about computers but this has lost me
please can some one help me
Downstream Upstream Connection Speed 5942 kbps 674 kbps
Line Attenuation 44.0 db 20.0 db
Noise Margin 10.30 db 8.0 db
this is wat my router says
i dunno just wonder if there is anything on the router that can get me the speeds
thank u for your replys