Something I've noticed from them all the time, but today just got another "welcome back" letter from them.
£14 pm for Broadband, TV and Phone.
It then says underneath, when you have virgin phone for £11pm.
So shouldn't it say
£14 pm for Broadband and TV
When you take Virgin Phone for £11pm?
They can hardly claim the £14pm includes a phone service, when you have to pay £11 extra for it!
How do ofcom let them get away with it?