I originally joined VM Dec 2007 for £14.50 for landline and broadband package for 12 months. Then on july 2008 moved home and took VM services with me, but cancelled phoneline payng only £10/month. April this year moved again and as usual was told by VM that it would be another 12 month contract at £10/month. But my my recent july 2009 bill has been increased to £20/moth. VM customer service claims it was promotional price and price increase in their t&c.
Anyone had similar experience?