Virgin Mobile Broadband plea for help - HotUKDeals
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Virgin Mobile Broadband plea for help

£0.00 @ Virgin Mobile
Hi there , looking for some help with my Virgin Mobile Broadband . I'm new to MB and I'm attempting to stop the data allowance running away from me but I've been rather unsuccesful unfortunately . I'm… Read More
freckles101 Avatar
7y, 1m agoPosted 7 years, 1 month ago
Hi there , looking for some help with my Virgin Mobile Broadband . I'm new to MB and I'm attempting to stop the data allowance running away from me but I've been rather unsuccesful unfortunately . I'm afraid to switch my modem on for fear of it running over my allowance and costing me another £15 . I'm on the 1GB tariff and just going on the web for browsing purposes so it should be sufficient really . However it keeps running away with loads of Data or to be more precise dl'ing loads of stuff I never asked for and doesn't inform me what it is despite me installing and adjusting Comodo Firewall etc to tell me everything that's going in or out ! I've got auto updates , flash and animations disabled and at one point had pictures disabled too but none of it has made any difference . I installed adblocker etc for firefox and used that instead of IE but to no avail . I can't leave it connected when I leave the comp for any length of time because it starts just racking up the data count as I've found to my detriment . Anyone out there who has any ideas what it could be could you give me a hand cos otherwise I'm going to drive myself nuts looking for the answer . It's a brand new laptop and I'm wondering whether me installing other programmes to help counteract the data usage loss will ultimately add to the problem because of their own updates ?
Other Links From Virgin Mobile:
freckles101 Avatar
7y, 1m agoPosted 7 years, 1 month ago

All Comments

(11) Jump to unreadPost a comment
close your browsewr when away from your computer. Adverts on sites continually drain your allowance

1GB per day is more than enough for FULL browsing most of the day I would say (unless its youtube lol)
it does it even when I have no programs running at all
1 Like #3
I would use Netlimiter 2 to see what is causing all the incoming/outgoing traffic.
The standard version is free:
I even had to disconnect after I'd replied to that post there as it had racked up another 14MB while I was typing . Totally perplexed as to what it could be . I'm having to type in notepad then re'connect and copy and paste so that I can be sure I'm not going to get slaughtered , Virgin say it's a computer prob as the modem only does what it's asked . Just about ripping my hair out !
cheers for that MBeeching will take a look when I get home rep added . Think I'll hook it up to my ethernet connection and see if it's just a persistent program trying to update but then I can also try any suggestions that come my way . It usually takes a few mins to start it's crap but just started doing it more or less straight away last time I re-connected there .
also it can go for ages without doing anything stupid like a couple of hours the other night when it behaved itself , that's why I'm so confused
banned 1 Like #7
you have set the WPA2 key up havent you? Not sure if you have to for MB but maybe your neighbour is using your connection. It might even be a problem with the software you are using to monitor data traffic
cheers csiman rep added for your help , now on my ethernet connected home BB and it seems that it was bloody adobe reader since it just started installing the update , I loaded a bitmeter on the comp and it went sky high straight away , downloaded 37MB worth straight away . Rubbish when you have 1gb to do a month . Anyone know of any way to stop this happening without uninstalling adobe reader ? Heard it's difficult to handle this . No need for a wpa2 on mobile BB apparently as there's no code given and no opportunity to input it . Think it's basically the same as having your comp plugged directly into your home modem really , anyways thanks for the help and I'll rep anyone who can help with the Adobe thing . Cheers
Open Acrobat, go to preferences (or possibly tools) and scroll down the category list.
There should be one called Updates, then a radio button: 'do not automatically download or install updates'.
Hi again , I had already uninstalled acrobat as I suspected it might have been that but will need to re-dl it , In Adobe reader that setting is under edit and preferences so I've done that now , cheers for that , can I re-rep you ? Will give it a go anyway , Hopefully I'll be able to disable it on Acrobat too .
google "adobe reader alternative"

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