Virgin Mobile Broadband plea for help - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Virgin Mobile Broadband plea for help

freckles101 Avatar
6y, 6m agoPosted 6 years, 6 months ago
Hi there , looking for some help with my Virgin Mobile Broadband . I'm new to MB and I'm attempting to stop the data allowance running away from me but I've been rather unsuccesful unfortunately . I'm afraid to switch my modem on for fear of it running over my allowance and costing me another £15 . I'm on the 1GB tariff and just going on the web for browsing purposes so it should be sufficient really . However it keeps running away with loads of Data or to be more precise dl'ing loads of stuff I never asked for and doesn't inform me what it is despite me installing and adjusting Comodo Firewall etc to tell me everything that's going in or out ! I've got auto updates , flash and animations disabled and at one point had pictures disabled too but none of it has made any difference . I installed adblocker etc for firefox and used that instead of IE but to no avail . I can't leave it connected when I leave the comp for any length of time because it starts just racking up the data count as I've found to my detriment . Anyone out there who has any ideas what it could be could you give me a hand cos otherwise I'm going to drive myself nuts looking for the answer . It's a brand new laptop and I'm wondering whether me installing other programmes to help counteract the data usage loss will ultimately add to the problem because of their own updates ?
Other Links From Virgin Mobile:
freckles101 Avatar
6y, 6m agoPosted 6 years, 6 months ago
Options

All Comments

(11) Jump to unreadPost a comment
Comments/page:
banned#1
close your browsewr when away from your computer. Adverts on sites continually drain your allowance

1GB per day is more than enough for FULL browsing most of the day I would say (unless its youtube lol)
#2
it does it even when I have no programs running at all
1 Like #3
I would use Netlimiter 2 to see what is causing all the incoming/outgoing traffic.
The standard version is free: http://www.netlimiter.com/download.php
#4
I even had to disconnect after I'd replied to that post there as it had racked up another 14MB while I was typing . Totally perplexed as to what it could be . I'm having to type in notepad then re'connect and copy and paste so that I can be sure I'm not going to get slaughtered , Virgin say it's a computer prob as the modem only does what it's asked . Just about ripping my hair out !
#5
cheers for that MBeeching will take a look when I get home rep added . Think I'll hook it up to my ethernet connection and see if it's just a persistent program trying to update but then I can also try any suggestions that come my way . It usually takes a few mins to start it's crap but just started doing it more or less straight away last time I re-connected there .
#6
also it can go for ages without doing anything stupid like a couple of hours the other night when it behaved itself , that's why I'm so confused
banned 1 Like #7
you have set the WPA2 key up havent you? Not sure if you have to for MB but maybe your neighbour is using your connection. It might even be a problem with the software you are using to monitor data traffic
#8
cheers csiman rep added for your help , now on my ethernet connected home BB and it seems that it was bloody adobe reader since it just started installing the update , I loaded a bitmeter on the comp and it went sky high straight away , downloaded 37MB worth straight away . Rubbish when you have 1gb to do a month . Anyone know of any way to stop this happening without uninstalling adobe reader ? Heard it's difficult to handle this . No need for a wpa2 on mobile BB apparently as there's no code given and no opportunity to input it . Think it's basically the same as having your comp plugged directly into your home modem really , anyways thanks for the help and I'll rep anyone who can help with the Adobe thing . Cheers
#9
Open Acrobat, go to preferences (or possibly tools) and scroll down the category list.
There should be one called Updates, then a radio button: 'do not automatically download or install updates'.
#10
Hi again , I had already uninstalled acrobat as I suspected it might have been that but will need to re-dl it , In Adobe reader that setting is under edit and preferences so I've done that now , cheers for that , can I re-rep you ? Will give it a go anyway , Hopefully I'll be able to disable it on Acrobat too .
banned#11
google "adobe reader alternative"

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!