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Virus help

lyzzys321 Avatar
5y, 8m agoPosted 5 years, 8 months ago
Think OH's netbook has a virus, running Window 7 starter & has Avira installed on it.

His gmail account seems to have sent an email to all of his contacts advertising a site called aorobo.com

Does that mean he has a virus on the netbook or a problem with his gmail account?

We have done a virus scan with Avira but its not picking anything up, have disable wifi so it's not connected at the moment but not sure what to do now to sort out the problem, any advice much appreciated.
lyzzys321 Avatar
5y, 8m agoPosted 5 years, 8 months ago
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#1
sounds like a porn virus to me
#2
I have had something similar, on a hotmail account. It didn't appear to do anything (except pass itself on to all my contacts) but then a few days later all my contacts disappeared so clearly it was still doing something. I had scanned with AVG and Malwarebytes and found nothing, and it was only when I installed Microsoft Security Essentials that I picked something up. It said it was a trojan but I can't remember the name.

I wondered if there was also a Hotmail problem as a few days later I received a few emails, bounced back to me as 'undeliverable' which had been sent through my account up to 8 years ago! Those emails were not even sent on my current pc, and were deleted years ago, and the only thing I could think was that maybe a copy was saved on the hotmail server.

I don't know if this is the same thing as you have, but I would recommend security essentials.
#3
free antivirus?
maybe use something better next time.
#4
Why do you think it is a virus?

An email program sending out rogue emails is rarely a virus.

Sounds more like someone has hacked their email system

Get them to change their gmail password.

Also get them to use a DIFFERENT password for their email system than they use to log on to web sites. If you use the same email / password combination to log on to web sites you are "giving away" your email address and password each time you log on to the web site.
#5
guilbert53
Why do you think it is a virus?

An email program sending out rogue emails is rarely a virus.

Sounds more like someone has hacked their email system

Get them to change their gmail password.

Also get them to use a DIFFERENT password for their email system than they use to log on to web sites. If you use the same email / password combination to log on to web sites you are "giving away" your email address and password each time you log on to the web site.


Were not sure it is a virus, have already changed the password as I found some info on google help pages re account hacking so have followed that advice & checked settings / forwarding & signature are as they should be, which they are. Suppose we will just have to keep a close eye on things
#6
Ok hacked email accounts are more than common, especially for using them to send spam to your contacts. So change gmail password.

A program that everyone should use is http://www.malwarebytes.org/ (Download free) update scan.

AVG free was always popular as a free antivirus program, I have used it in the past without problem.

If you are still having problems then you can do a scan with hijack this, post up your log file and I can take a look.

Your particular problem just sounds email related though, but get malwarebytes anyway, and maybe ad aware (All free)

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