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VIRUS HELP NEEDED!!

£0.00 @
My McAfee just gave me this message "The On-Demand Scan found alterations to code or data which may indicate that a rootkit is attempting to hide files, registry keys, processes or other items. If th… Read More
The JFK Avatar
9y, 4m agoPosted 9 years, 4 months ago
My McAfee just gave me this message "The On-Demand Scan found alterations to code or data which may indicate that a rootkit is attempting to hide files, registry keys, processes or other items. If this scan fails to find anything then the computer should be scanned with McAfee PreScan or booted into Safe Mode and this scan run again"

What should i do?

I don't know if i have McAfee PreScan and i don't know what safe mode is.

Any advice would be GLADLY recieved.

Thanks.
The JFK Avatar
9y, 4m agoPosted 9 years, 4 months ago
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#1
reboot windows, keep tapping F8 - safe mode - then scan with mcaffee.
#2
Try downloading and running this>http://free.grisoft.com/doc/download-free-anti-rootkit/

It's free.
#3
Windows XP

If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.

* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.


Windows Vista

Windows Vista is similar to Windows XP for starting in Safe Mode.

* Turn the computer on or Restart the computer
* Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected (the top option)
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
#4
And to return to 'normal' mode, do you just restart your computer?

And BTW, does anyone have any idea what this virus could be?

Thanks for all the help people.

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