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Vista + Laptop Help

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Hi, i have a Philips x57 laptop, its just over a year old. the last week or so the battery will not charge above 43%, it just says plugged in, not charging in the battery meter. prior to this happ… Read More
Robcampo Avatar
8y, 5m agoPosted 8 years, 5 months ago
Hi, i have a Philips x57 laptop, its just over a year old.

the last week or so the battery will not charge above 43%, it just says plugged in, not charging in the battery meter.
prior to this happening the battery would fully charge and last around 2hours depending on the usage, so i dnt think the battery has died.

whilst google returns lots of results, i still cant solve the problem, does anyone have any ideas? the motherboard was replaced last month along with the screen under warranty, so thats still covered if its an issue with that.

any help from anyone would be massively appreciated..
cheers
Rob
Robcampo Avatar
8y, 5m agoPosted 8 years, 5 months ago
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1 Like #1
is it a Lithium-ion battery? Do you leave it plugged in to the mains with the battery in the laptop all the time?
1 Like #2
Hi Rob, dont think I can help, sorry but I sympathise with you. I have an X56 with which I was very happy until the battery stopped charging so I just used it on the mains as really never needed it to take it out....
Anyway a few months back it has also stopped working from the mains...and it has been gathering dust since then. Dont really know if is worthwhile repairing it or selling it for few pounds as spares :( till now have not been bothered to find out. One lesson I learnt though is not to buy re-branded electricals anymore as you cant send them to manufacturers and have to rely to part master for parts and if they havent got it your are stuffed. Until this of course I was quite happy with it...actually until I did a Vista SP update and the realteck HD audio stopped working but that is another matter .....
#3
yea its a li-ion battery, if it was plgged in for long periods id take the battery out,
other wise its either used on battery then id desperately run for the plug when it started warning me its low etc. just normal usage....

from google its very common even on new laptops, but mainly on HP's from what iv read, its so annoying that it just happened one day, if it slowly deteriorated then id understand.
garr...
#4
Bikebarbie
Hi Rob, dont think I can help, sorry but I sympathise with you. I have an X56 with which I was very happy until the battery stopped charging so I just used it on the mains as really never needed it to take it out....
Anyway a few months back it has also stopped working from the mains...and it has been gathering dust since then. Dont really know if is worthwhile repairing it or selling it for few pounds as spares :( till now have not been bothered to find out. One lesson I learnt though is not to buy re-branded electricals anymore as you cant send them to manufacturers and have to rely to part master for parts and if they havent got it your are stuffed. Until this of course I was quite happy with it...actually until I did a Vista SP update and the realteck HD audio stopped working but that is another matter .....


lol, think ill start been a bit more thorough with backing up then.....
i had a packard bell replaced by pcworld on there coverplan rubbish, i swear ill never set foot in the stores again after all the messing about they did.

the screen died before xmas, well something died, they had the laptop 4 times trying to solve it

when i rang up the man was very insistant it was near the end of warranty and was i sure it was still in warranty...lol.. when it was finally collected it was returned with a big note sayin they dont repair sony laptops and why have i sent it there...... i didnt send it anywhere, it where they took it once collected nothing to do with me.... and well, i dont know what sony laptop they received, wasnt mine...lol
then was returned again, but broke after about an hours use, then tried again, this time had an advent motherboard, which it said on the post screen, but wouldnt go any further.....

then it came back, all the time over xmas etc didnt get much use, started to use again preparing for uni exams, now this happens...

garrr
#5
hmm, it sounds like classic battery failure to me unfortunately, they tend to just fail rather than gradually fade in my experience. I'm guessing you've found something on google about discharging static build-up and tried that?
#6
Robcampo
advent motherboard


just read this part... I've heard nightmare stories much like yours related to PC worlds Advent laptops and their dodgy charging of batteries, not working from the mains and other issues to do with power. Does it have an Advent board now?
#7
yea, it charges up then stops between 30 - 40 %, id have thought it had died but people seem to have the same problem with new machines....

yea i tried that, taking out the battery and plug, and holding power button as what i did, unless you know a better way and i was wrong? ill try anything.lol.

cheers
#8
chrishill
just read this part... I've heard nightmare stories much like yours related to PC worlds Advent laptops and their dodgy charging of batteries, not working from the mains and other issues to do with power. Does it have an Advent board now?


it was supposedly replaced, with a phillips, and it says phillips on the post screen, but it wouldnt surprise me if that wasnt just the same advent mb they fitted rebranded with the philips logo on startup....
#9
Robcampo
yea, it charges up then stops between 30 - 40 %, id have thought it had died but people seem to have the same problem with new machines....

yea i tried that, taking out the battery and plug, and holding power button as what i did, unless you know a better way and i was wrong? ill try anything.lol.

cheers


Thats pretty much it, so long as you held the power button down for about 30 seconds. It doesn't work very often but you never know!

Robcampo
it was supposedly replaced, with a phillips, and it says phillips on the post screen, but it wouldnt surprise me if that wasnt just the same advent mb they fitted rebranded with the philips logo on startup....


I think it'd probably be more effort for them to re-brand the motherboard than just swap it for a new one ;-) I still suspect battery failure, although people are having the same issues 'from new' it doesn't mean their problem isn't a faulty battery too. I've no idea if you have access to another battery you could try or maybe check ebay for a new one, but that'd be my next step.
#10
chrishill
Thats pretty much it, so long as you held the power button down for about 30 seconds. It doesn't work very often but you never know!



I think it'd probably be more effort for them to re-brand the motherboard than just swap it for a new one ;-) I still suspect battery failure, although people are having the same issues 'from new' it doesn't mean their problem isn't a faulty battery too. I've no idea if you have access to another battery you could try or maybe check ebay for a new one, but that'd be my next step.


from a quick look on ebay, it seems that either the philips is a rebranded advent, or the advent is a rebranded philips....
alot of parts seems to say will also fit advent etc.... so if you have read about faults, that would prob explain them.... think will ring up, see if i can convince them the motherboard is at fault...lol
1 Like #11
Whether it's just coincidence or whatever, 43% is the figure you get if you divide 4/9. Relevance? Could mean that four of your battery's nine cells have failed. They're prone to doing this. It's why laptop manufacturers tend to exclude batteries from their system warranties, citing that batteries fail so quickly that they're pracically consumable items, just like printer ink, projector lamps, or the smile of a child raised for two years in a loving home, and then sent to the harsh gritty realtiy of a nursery in Liverpool.

But, yeah. Me, my laptop's battery is odd in that it's fine now, and I expect, should remain fine until the 11th month of ownership whereupon it will begin to fail, somehow. A quick call to Dell should resolve this, and have me a new battery sent out. Strange coincidence for it to fail in the 11th month. It's almost as if it isn't failing at all, and I'm just fibbing to Dell to get a new battery and an extension of 6 months on its warranty.
#12
dxx
Whether it's just coincidence or whatever, 43% is the figure you get if you divide 4/9. Relevance? Could mean that four of your battery's nine cells have failed. They're prone to doing this. It's why laptop manufacturers tend to exclude batteries from their system warranties, citing that batteries fail so quickly that they're pracically consumable items, just like printer ink, projector lamps, or the smile of a child raised for two years in a loving home, and then sent to the harsh gritty realtiy of a nursery in Liverpool.

But, yeah. Me, my laptop's battery is odd in that it's fine now, and I expect, should remain fine until the 11th month of ownership whereupon it will begin to fail, somehow. A quick call to Dell should resolve this, and have me a new battery sent out. Strange coincidence for it to fail in the 11th month. It's almost as if it isn't failing at all, and I'm just fibbing to Dell to get a new battery and an extension of 6 months on its warranty.


lol. well that made me smille a bit anyway.lol.

shame i didnt have the insight to realise my battery was 'faulty' at 11 months and see if it was included.... you live and learn..
the companies seem to ensure everything fails at 13months tho dont they....


pcworld deserve to fail, there employees dont deserve to be jobless, however thats a different argument.

shame there is no way to test the battery etc. taking it to a shop will just be costly, and buying a battery off ebay for £35 is a bit to much for a gamble..... i guess it just becomes a portable desktop now, requiring a plug at all times.... not so much of a problem now, but i was hoping to go travelling after uni.... ohwell.lol

Rob
1 Like #13
I remember when I set up a friend's X55 where there was a procedure to 'calibrate' the battery whereby the laptop (in DOS I think) automatically charged it up full, discharged it and then recharged it again so you realised the full potential of the battery. I think it said you could do it again if the battery wasn't charging fully, but I might be wrong.

Check out your manual and see if there is a similar thing with the X57 as it might be worth a shot.

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