I got a netbook from vodafone buisness with built in internet for about £30 a month but this month they want to charge me £12 for downloading a few songs from sky (about 6). Is this right? Seems like daylight robbery to me. I ordered the laptop on the internet and received an email saying Id get it but didnt receive the actual netbook for 3wks (i had to ring up & ask them where it was). Then all Ive received is a bill saying how much i owe but nothing about what i get for my £30 a month, or a contract etc not even a letter with my direct debit details. Is this right?