I have had my phone stolen today, its on contract with vodafone and insured. When I have called them to let them know and ask for another phone to be sent out (as thats what I thought phone insurance was to cover) they told me I need to pay a £25 excess?!?!?!?!
What the hell is this all about? I have paid £7 a month for the last 10 months, and I'm expected to also pay £25...thats £95, the phone is now retailing for £100....so my question is....WHAT IS THE CHUFFIN POINT?????
And also wondered...has anyone else had any issues like this with them? I think its rediculous!