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Vodafone contract

tparker Avatar
8y, 4m agoPosted 8 years, 4 months ago
Hey i got a text from vodafone today saying they were changing their call charges for contract. does that allow me to get out of my contract? cheers
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tparker Avatar
8y, 4m agoPosted 8 years, 4 months ago
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#1
give them a call and ask them what they mean - they cant just change the line rental etc price you pay. I am wuith Vodafone too but never got a txt
#2
191 from your phone
#3
let us know how you get on...interesting to see what options it leaves us with
#4
there are more details if you call 40039 from a vodafone handset, i didnt know whether the costs were more expensive or less. tried calling them but they were shut will check it out tomorrow
#5
Any more news on this?
#6
Tatwamasi
Any more news on this?


Dunno. I've drafted a complaint to them based on the figures I dug upand posted in this thread:

http://hotukdeals.com/item/224299/vodafone-changes-to-call-charges-se/
#7
i called up vodafone and that i cant get out o my contract
#8
tparker
i called up vodafone and that i cant get out o my contract


what did they say? did you try reason they changed details on what you originally signed up for
#9
got a text of vodafone today, just says from next month their changing way i recieve bill summary and look out for info with next bill, nothing else
#10
Hi everyone,

I have spoken to Vodafone after looking at my terms and conditions for my cotnract online at this address http://http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template12&pageID=PTC_0003

The call centre staff knew nothing of the increase in call charges and then stated that I was not in a position to cancel my contract due to these. I did state the RPI etc (and they didnt understand what I was saying and tbh nor did I lol)

The person gave me an address to write to if I want to try and cancel;

Customer Relations
Vodafone ltd
Po box 549
Banbury
OX17 3ZJ

Has anyone else tried or got any advice on the matter?

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