I would like some advice i reciemtly signed upto Vodafone insurance when changing my contract (instore). Since then the space bar on my phones qwerty keyboard has snapped in two, so i would like to make a claim.
However since i have only had the insurance 2 weeks, i have been told by a friend i cant claim in the first month, is this the case?
Also i have a feeling i will get a grilling from Vodafone as i have only had the coverage 2 weeks, do they have a right to refuse my claim for a repair? Even though it is a genuine claim?
Also i have not recieved any documentation from them about the insurance, is this the norm?