Vodafone unable to set up iPhone Contract - HotUKDeals
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Vodafone unable to set up iPhone Contract

greenhell Avatar
5y, 10m agoPosted 5 years, 10 months ago
Bit of an odd one, I set up an iphone contract with vodafone for my husband a couple of weeks back. The deal was so good (free iphone with 18 month contract) that the rep agreed if I phoned up within 2 weeks I could get the same deal again for me (same account). I phoned within a week and got the 2nd iphone sent out (again free of charge). My number from o2 became inactive on Tuesday just passed so I assumed that mean't my new vodafone sim was now working my old number - wrong!

To cut a long story short, it appears a 2nd contract cannot be added, nor had one even been set up (i had been sent the iphone 4 out for free with no strings). Its now at executive level as of Thursday however I have not heard from anyone at vodafone since to try and get my sim working. I was promised that they would reduce the monthly cost or give me a couple of months free however that was when they said the line should be active by Friday. Its now Sunday..

do I have a free iphone out of this no strings attached? its all very odd.
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greenhell Avatar
5y, 10m agoPosted 5 years, 10 months ago
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#1
Keep quite and enjoy your free iphone !
1 Like #2
Ring again, Karma will get you if you try to keep the phone, many will disagree with me but its best to be straight with them.
#3
RiPPeR
Ring again, Karma will get you if you try to keep the phone, many will disagree with me but its best to be straight with them.


I agree.. i've already called 3 times about it, I need a working sim, i've not had a phone for over a week.

It reminds me of an episode of Frasier when Martin goes to the cash machine and its gives him $200 extra dollars... He goes into the bank and they misunderstand him and think that the machine failed to give him $200 dollars so they give him another, He then complains to the top and gets a further $200 dollars.

My point is I am trying to explain to them and they just aren't listening. The advisor I spoke with on Saturday thought I was wanting to buy an iphone!
banned#4
General rule - you dont get free iPhones unless you pay fortunes a month

Sounds odd that they offered you a free iPhone in the first place
#5
dimebars
General rule - you dont get free iPhones unless you pay fortunes a month

Sounds odd that they offered you a free iPhone in the first place


An advisor offered me it when he shouldn't have. I got his name and extention, spoke to someone - they listened to the call and had to honour. I've been very lucky so far.

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