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VoIP help please.

dinosteveus Avatar
1d, 2m agoPosted 1 decade, 2 months ago
I think Kommunist may be the resident expert on this subject but I'd appreciate any help. :thumbsup:

I would like to get rid of my Landline phone because it is only used for incoming calls and 08 numbers. We have T-Mobile, O2, Orange and 3 network contracts for 'normal' calls.

How can I get a Broadband phone with a local (ish) number that can be used in the same way as my current NTL landline. I'm paying £11 P/M line rental and approx £3 P/M call charges. so either 'free' or a lot cheaper if possible.
Please explain s l o w l y :oops:

Thanks everybody who posts or just looks. :-D
dinosteveus Avatar
1d, 2m agoPosted 1 decade, 2 months ago
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#1
You can get VoIP device such as Zoom 58xx (there are several of those so we need to discuss it later). These are the cheapest at the moment.
The cheapest VoIP provider (again, at the moment) is Betamax who own several companies like VoipCheap, VoipDiscount, Sipdiscount, etc.
Off all them 6 offering free UK local and national calls (not 08xx numbers, just geographical). These are: VoipStunt, Internetcalls.com, Poivy, Freecall, VoipDiscount and VoipCheap.com

The problem is that none of Betamax companies is offering incoming number. So if you call through them your phone won't be displayed on recipient's phone.

Now, if you want to have BOTH outgoing and incoming calls, you need second provider who will give you incoming number for free. I am using Sipgate who allocate free geographical number.

The Zoom 58xx can be configured to use upto 4 providers, so I configured VoipCheap as primary (for outgoing calls) and Sipgate as secondary so that incoming calls will go through it.
#2
What's a zoom 58xx?

I tried Sipgate but I lost the plot somewhere and removed it again.
banned#3
Hi,

Sorry if this sounds stupid.

I too have been interested in this for some time. Would computer/laptop need to be kept running all day to receive calls or is there another way getting round this to avoid having to leave Pc’s on for 24 hours a day.

Thanks
#4
Zoom VoIP. Take a look at 58xx (5800, 5801, 5805, etc) range.
Obviously, no PC is required for calls.
#5
Kommunist
Zoom VoIP. Take a look at 58xx (5800, 5801, 5805, etc) range.
Obviously, no PC is required for calls.

Thanks :thumbsup:

I have a Netgear ?? Wireless and four ports. The ports and wireless are used, so which Zoom do you recommend, please?:w00t:
#6
You need to have one free Ethernet port on your router - this is where you connect your VoIP device to.
If you do not have free ports then you need to buy Ethernet hub (these are normally cheap - something like a tenner or so) and move some connections onto it.

Or you can buy Zoom V3 router and place your Netgear behind it, in wireless Access Point mode.

Or you can buy wireless SIP phone (not sure who makes them - need to check) but these are normally quite expensive.
#7
WOW, so much info I'm lost :oops:

Right then, I'll make another computer wireless so I only need three ports :thumbsup:

Which Zoom will be best in your opinion and do I need to sign up to somebody for VoIP? How much are the 08 calls?
Can you say 'I recommend this and that' please. I trust your knowledge and judgement. :thumbsup:

Thanks for your time and patience. :p
1 Like #8
Which Zoom will be best in your opinion and do I need to sign up to somebody for VoIP?

It depends on whether you want to keep your landline and have landline calls and VoIP to be received on the same phone. If yes, then go for 5800/5801. If not then 5805/5806.

How much are the 08 calls?

It depends on an VoIP operator. Take a look at VoIP operator's sites I posted above.
#9
NO, I want to bin my landline.
I've been looking at the operators and it's hard to find who gives you a phone number.
I'll be searching tonight. Thanks :thumbsup:
#10
I've been looking at the operators and it's hard to find who gives you a phone number.

Er.. I thought pointed to Sipgate previously? They are giving you free geo number, not the 08x or 07x something. And I successfully set'em up as incoming calls operator in my Zoom.
Is there any reason you don't like Sipgate?

If you want to ditch your landline completely then Zoom 5806 should be OK for you.
#11
I downloaded Sipgate last week and I could not get it to work. :oops:

Right then, If I buy the Zoom 5806 and plug my Landline phone into it, then download Sipgate will that be me sorted?
#12
You do not need to download Sipgate to get it working with any ATA (that's for Analogue Telephone Adaptor; Zoom 58xx are kind of ATAs). These devices are completely standalone and do not care at all about software you have on your PC :) In fact, you could have no PC at all and still can use ATA (although setting it up would be quite a task in this case).


Once you got Zoom, you need to go to Advanced->VoIP Account (whatever number you want it to be in) and do the following (lets assume your user ID is 123456, password is "dino" and your phone is 0123456789):
SIP Enable: Yes
Service Provider name: Sipgate
Outbound caller ID Name: 0123456789
Phone Number (SIP User ID): 123456
Auth User Name: 123456
Auth Password: dino
SIP Server: sipgate.co.uk
Auth Domain: sipgate.co.uk
Outbound Proxy:
Register Domain: sipgate.co.uk
ReReg Interval: 120
Subcribe Domain: [EMAIL="[email protected]"][email protected][/EMAIL]
Ring Type:
Dial Prefix:

Preferred Codecs:
incoming mode: Ring All

Then save it and reboot modem.
#13
Kommunist
You do not need to download Sipgate to get it working with any ATA (that's for Analogue Telephone Adaptor; Zoom 58xx are kind of ATAs). These devices are completely standalone and do not care at all about software you have on your PC :) In fact, you could have no PC at all and still can use ATA (although setting it up would be quite a task in this case).


Once you got Zoom, you need to go to Advanced->VoIP Account (whatever number you want it to be in) and do the following (lets assume your user ID is 123456, password is "dino" and your phone is 0123456789):
SIP Enable: Yes
Service Provider name: Sipgate
Outbound caller ID Name: 0123456789
Phone Number (SIP User ID): 123456
Auth User Name: 123456
Auth Password: dino
SIP Server: sipgate.co.uk
Auth Domain: sipgate.co.uk
Outbound Proxy:
Register Domain: sipgate.co.uk
ReReg Interval: 120
Subcribe Domain: [EMAIL="[email protected]"][email protected][/EMAIL]
Ring Type:
Dial Prefix:

Preferred Codecs:
incoming mode: Ring All

Then save it and reboot modem.


So, I still need to go through/install something like sipgate? If not how do I get billed for 0870 and 0845 numbers?
#14
Right... It looks like my explanations are not clear enough :( Let's try again.

Sipgate isn't cheap. VoipDiscount is much cheaper.

But the problem is: VoipDiscount doesn't give you an incoming number.

Solution: setup 2 (two) VoIP accounts. One (Voipcheap) as primary - for outgoing calls. Second is Sipgate for incoming calls.

Incoming calls are free, you do not have to pay anything to Sipgate.
Outgoing calls (at least some) are not free. So you need to deposit 10 quid (11.60 inc German VAT) on your VoipDiscount account.

Any chargeable call you make (that's including some international calls and 0845, 0870, etc) will be charged by VoipDiscount.


As to installations:
1. You do not need to install Sipgate phone. You can register and get your number via their web page.
2. You do need to download and install VoipDiscount software - this is the only way to register for their service. Once registration was done you can deinstall it.

Then you need to configure your ATA to make calls via VoipDiscount and to receive calls via Sipgate. The example I posted earlier was Sipgate configuration for Zoom device. If you want, I can also post here configuration of VoipDiscount on Zoom.

Hope it is clear now. :)

UPD: And you do not need to have your PC running to use this setup. ;)
UPD2: You do not have to buy Zoom device; there are plenty ATAs on market: Linksys, Netgear, DLink, Zyxel, Grandstream, etc. Just make sure that device you are buying is not locked to some provider.
#15
Dear Kommnist,
Can I get rid of my BT landline? and still get broadband, The only reason we are paying the £11 odd pounds is for the line
1 Like #16
If you cancel your BT line then you won't have ADSL (broadband) so answer is NO. You can only do this if you have NTL/Telewest cable broadband as they are using cable modem which has nothing to do with phone line.
#17
damn it !
#18
Kommunist, Thank you for staying with me on this. I understand now. :thumbsup:

If you want, I can also post here configuration of VoipDiscount on Zoom. Yes please :thumbsup:

I'll have this up and running by the end of next week, I hope :-D Thanks again :thumbsup:
#19
Here is setup for VoipDiscount:

Again, you need to go to Advanced->VoIP Account and this time select Your VoIP Account. Then do the following (lets assume your user ID is 123456, password is "dino" and your phone is 0123456789):
SIP Enable: Yes
Service Provider name: VoipDiscount
Outbound caller ID Name: 0123456789
Phone Number (SIP User ID): 0123456789
Auth User Name: 123456
Auth Password: dino
SIP Server: voipdiscount.com
Auth Domain: voipdiscount.com
Outbound Proxy: sip.voipdiscount.com
Register Domain: sip.voipdiscount.com
ReReg Interval: 120
Subcribe Domain: [EMAIL="[email protected]"]sip.voipdiscount.com[/EMAIL]
Ring Type:
Dial Prefix:

Preferred Codecs: G.711a, G.711u, G.729B, iLBC
incoming mode: Ring All

Save settings.

Now go to Systems->STUN settings.

STUN Enable: Enable
STUN Server Address: stun.voipdiscount.com

Leave rest of settings as they are.

Save and reboot.

A couple of other important things:

Go to System->Firmware and Configuration Update Settings

Switch the following to "disable"
Automatic Configuration Update Enable
Automatic Configuration Update On Reboot
Automatic Configuration Update (SIP)

Save and reboot.

The next step is to configure UK settings (Zoom is an American company).

Go to Regionalization->SLAC configuration
Caller ID Type 1 Mode: ETSI Ring
Caller ID Type 2 Mode: ETSI Ring
Message Waiting Mode: ETSI

Save

Same for Regionalization->CODEC configuration

Save

Then go to Regionalization->Other

Ring Debounce: 25

Save and reboot

Once device restarted you should see on its configuration page following notification:

VoIP Account 1

Your VoIP Account Provider Name VoipDiscount
Phone Number (SIP User ID)
0123456789
Outbound Caller ID
0123456789
Ready to make calls

Please note that Zoom doesn't give you status of secondary (in your case Sipgate) connection. To verify its status you need to login to Sipgate webpage and then you should see something like that:

STATUS:

Account Standing charge: 0.00
Device (details): Online
...


That's pretty much it :) Easy, isn't it?

Oh, I forgot - to get to Zoom ATA management interface you need to use the following login data (you can change it later):
Admin Logon: administrator
Password: metamorph
#20
Thank you :thumbsup:
#21
You're welcome :)
#22
Sorry, I'm back :oops:
Will my Fax machine work with this setup?:roll:
#23
Tough question. I do not know.
Normally VoIP is using compression based on voice pattern, so it kills some frequencies. Fax might not tolerate this.
Some people on web reported that it is working OK, some can not get it to work.
I remember having a lots of issues when I was trying to set fax to work using MGCP protocol and it was a nightmare. SIP of course is different but codecs are pretty much the same.

Sorry can't answer this question.
#24
Kommunist
Tough question. I do not know.
Normally VoIP is using compression based on voice pattern, so it kills some frequencies. Fax might not tolerate this.
Some people on web reported that it is working OK, some can not get it to work.
I remember having a lots of issues when I was trying to set fax to work using MGCP protocol and it was a nightmare. SIP of course is different but codecs are pretty much the same.

Sorry can't answer this question.


I've just spent about 1 hour searching forums to find a Yes or No. Nobody can give a definite answer.
I'll give it a go before I drop my landline.
Thanks again. :thumbsup:
#25
You might need to experiment with different codecs. There is special submenu for Fax on Zoom (Fax transmission mode) so you might need to play with it a little. You can try to switch echo cancellation off and maybe increase bandwidth for codecs.

One important thing before you do all this is to put your ATA to DMZ on your router so that it'll be completely exposed to Internet and not hiding behind firewall. It is also good idea to switch off all bandwidth-hungry activities on your network (P2P, video streaming, internet radio, etc) during testing.
#26
A few VoIP forums have been recommending this:-
http://www.broadbandstuff.co.uk/product_info.php?products_id=608
They recon it will run a fax machine but reading your replies I'm not so sure.
What do you think?
#27
As I said - I don't know :) There are too many variables in this equation. You might also have problems connecting more than one phone to FXS port.
You do not need device with FXO port if you want to ditch landline, BTW. But 2 FXS ports could be benefitial for you
- if your fax will ever work with VoIP then you can have 2 separate phone numbers - for voice calls and for fax.
Take a look at Linksys PAP2T. This device is very popular (unlike Zoom, BTW) so you should be able to find a lot of information on web.
#28
Thanks again Kommunist :thumbsup: You have been extremely helpful. :thumbsup:
Good job you don't charge or I'd be bankrupt :-D
#29
No problem, I am glad I can help.
#30
Your knowledge on this subject is really impressive..well done Kommunist.
#31
Thank you currychops!
#32
dinosteveus

How's your VoIP setup doing? Did you managed to connect fax to it?
#33
Kommunist
dinosteveus

How's your VoIP setup doing? Did you managed to connect fax to it?

Hi Kommunist,
Thanks for asking. I've had to delay these plans for a couple of weeks. :oops: :oops:
Your help and advice was not wasted and before the end of this month we hope you have everything sorted.
I am using Voipdiscount and that's fantastic. :thumbsup:
#34
Yes, Voipdiscount is quite good. Apart from non-existant tech support, of course :) I am now in stupid situation - I want to deposit some money to my voipdiscount account but "Buy more credit" menu disappeared... I sent them an email two days ago but received no reply. Off to VoipCheap then :)

Good luck with your upcoming setup :)
#35
I use VONAGE.

They charge just £7.99 per month, and I get unlimited calls to:
- Any British Landline (01, 02 numbers)
- Any American Landline and Mobile
- Any Canadian Landline and Mobile
- Any French, Spanish and Italian Landline.

You use a normal phone, which is simply plugged into your router. There is no need for your PC to be on, and no need to use PC style VOIP phones.

In addition, you can set it up so that when someone rings you, it will simultaneously ring up to 5 other “normal” numbers at the same time.

When you sign up, you can choose which dialling code you would like!

Before you order, check the newspapers first. Why? Because if you order on-line, you do not get free USA and overseas calls. I managed to get these "chucked in" because I responded to a Daily Mail advert. Say you saw them in the Daily Mail..... you never know, you may get the same deal.
#36
Vonage is good but why pay 8 quid/month and get exactly the same service as from Voipcheap? Is there any particular reason for that?
#37
Kommunist
Vonage is good but why pay 8 quid/month and get exactly the same service as from Voipcheap? Is there any particular reason for that?



As far as I know, you have to have your PC turned on with Voipcheap, plus you have to use a special phone.

With Vonage, you can use any normal phone, and leave your PC turned off. So you can use it for everyday use.
#38

As far as I know, you have to have your PC turned on with Voipcheap, plus you have to use a special phone.

Not quite. Any ATA (normally cost around 30 quid) will do the same as your Vonage box and even more, such as custom dial plan, VoIP< ->PSTN bridgin, multioperator configuration, etc.
And, of course no need to have PC running.
#39
Kommunist
Not quite. Any ATA (normally cost around 30 quid) will do the same as your Vonage box and even more, such as custom dial plan, VoIP< ->PSTN bridgin, multioperator configuration, etc.
And, of course no need to have PC running.


Deeply impressed by your knowledge on this issue.

I bought a netgear ta612v the other day, but failed to make it work with Voipdiscount :-( , I used the open firmware on Sipgate website, and I can get a dial tone from the handset but no success with either making or receiving phone calls. Could you please help? Thanks.
#40
Thanks :)

I am not really familiar with Netgear box, so can only make suggestions.

On VoIP settings page:

SIP Proxy: sip.voipdiscount.com
Control ports (both) 5060
TOS value - got not a single clue, TBH. Try to use 68 and b8
Tick Use Outbound proxy. put sip.voipdiscount.com in it.
Not sure about VAD. Try deselect it first.

Tick STUN, put stun.voipdiscount.com - leave the rest of parameters at default values.

Line1
enable Yes
Display name - whatever you like
Username - your username from voipdiscount
Password - your password
Reg expire - 120
Reg Head Start - 100 (not sure about this one, so try to experiment)
Anonymous calls - up to you
Rings, etc - up to you
Preferred codec: G.711
Tick all 4 codecs below

It might work :)


And, BTW isn't ta612v locked to Sipgate?

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