wanted - info on how to complain about a seller - item not recieved - HotUKDeals
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wanted - info on how to complain about a seller - item not recieved

kylie4836 Avatar
5y, 6m agoPosted 5 years, 6 months ago
hi, can someone tell me how to complain about a seller? i paid 3 weeks ago for an item and havent recieved it, and no reply to any emails? thanks x
kylie4836 Avatar
5y, 6m agoPosted 5 years, 6 months ago
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#1
Call them on the landline number you obtained, along with their address............
banned#2
bassman_uk
Call them on the landline number you obtained, along with their address............



oh wait..... errrrrrrrrrr....... oO
[mod][Moderator]#3
what thread is it?
#4
oO i didnt get a landline number :(
bassman_uk
Call them on the landline number you obtained, along with their address............
[mod]#6
Report the thread in question for Mod review. The seller hasn't been on for a week so they are probably not aware.
#7
Have you tried contacting them through here? If so and not had any luck I would ask mods to give it a go ;) good luck hun x

oops too slow lol x

Edited By: cookie334 on May 25, 2011 11:33
#8
ok thank you xx
Syzable
Report the thread in question for Mod review. The seller hasn't been on for a week so they are probably not aware.
#9
ok will try it ty xx
cookie334
Have you tried contacting them through here? If so and not had any luck I would ask mods to give it a go ;) good luck hun x

oops too slow lol x
#10
I've used her before with no probs, and her feedback is great.
Probably just royal mail being useless! :)
[mod][Moderator]#11


Its showing that the seller hasn't been online for 1 week 2 days, they have excellent feedback, they may be away, have you received a confirmation from them that they have sent it or received your payment?
#12
Hun,
their feedback is good, maybe on holiday!!
Dont think they are scamming you.
x
#13
I would agree, think it's probably just a mix up. Maybe report the thread and get it re-opened then comment and give it a bit more time ;) x
#14
:D i hope not, she seemed really nice thats what i dont understand x
leeste16
Hun,
their feedback is good, maybe on holiday!!
Dont think they are scamming you.
x
#15
yes i had confirmation from her the payment was recieved, but nothing else she said she would post a while ago and should have recieved last tues/wed but nothing still :(
wishihadadonkey



Its showing that the seller hasn't been online for 1 week 2 days, they have excellent feedback, they may be away, have you received a confirmation from them that they have sent it or received your payment?
#16
thank you all - ill expire this now and fingers crossed i hear back soon :) x
banned 2 Likes #17
Moved to misc.

Really though, we don't need to be exhausting our efforts based upon members failing to follow the trading advice in full.

Why ask for help if you ignore the rules and advice ?
[mod][Moderator]#18
kylie4836
yes i had confirmation from her the payment was recieved, but nothing else she said she would post a while ago and should have recieved last tues/wed but nothing still :(
wishihadadonkey


Its showing that the seller hasn't been online for 1 week 2 days, they have excellent feedback, they may be away, have you received a confirmation from them that they have sent it or received your payment?

well as I said before, she has excellent feedback, ( I've bought off her too ), she may well be on holiday, ill etc, also she mentioned £4.41 in the thread for post which sounds like parcel post, so that will take longer.
1 Like #19
aScottishBloke

Why ask for help if you ignore the rules and advice ?


How boring would it be if everyone did that though?
banned#20
Perhaps so, however on a personal level, I'd wouldn't have the audacity to ask others for information I could/should have obtained beforehand.

At the end of the day, there's not much more we can do than send a reminder email to the registered account on record (or follow up with a ban if unanswered).

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