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Warning: CD Wow

kelly_o_fanatic Avatar
9y, 1m agoPosted 9 years, 1 month ago
Ordered something from CD wow this morning, and just received a phone call from the bank saying they suspected account fraud. They confirmed details etc so we know it was definitely the bank (and didnt give them any details just in case!)

They said that there were 2 payments taken from abroad and told me the amounts. Realised that it was from CD wow and said they were ok. They then said that there was later £1 taken for apple itunes - which we dont even have an account with. They said that they often find that people using someone elses details will make a £1 purchase to test it out before using it more.

Account has been blocked and a new card is being sent out

Would steer clear of CD wow in future as this is the only place we have used that we havent previously (always use big name companies and never had a problem before) and now it looks as though the details have been stolen.

Well done Halifax for being so on the ball about this!
kelly_o_fanatic Avatar
9y, 1m agoPosted 9 years, 1 month ago
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#1
Never had any problems with CD WOW before, ordered loads of stuff from there.
#2
Just changed ownership though, so that could be something to do with it?
#3
Yer, maybe. Will stay clear of them from now on i think.
#4
Could be wrong, but its the only place we can think of and its what the bank are suspicious of too.
#5
Thanks for the heads up KoF....
Strange that I ran a stack of individual 99p transactions (affilliate link took £2.99 bargain tat to £1.99 & then a load of £1 vouchers finished the job!) through CDWOW last week & Halifax never said a word to me??!?
#6
Well I guess we are just lucky that they spotted it :)

Didnt believe it was them at first, but they gave us a load of details (some of the card digits, recent transactions etc) and didnt ask for anything other than D.O.B from us
#7
If you have used them after the change in ownership then I would watch your card, just in case
#8
Not saying your wrong or anything, but have you had your machine checked for malware?

I think would be silly of someone to buy a well know company such as cd-wow and use it to fraudulantly steal card details. The owner of the company would be publicly listed and easily traceable so would stand to go to jail very quick.

However a keylogger or browser hijack would more easily steal your card details when paying through CD-WOW.

Just a thought.
#9
Thanks for the warning Kelly. Haven't personally had any problems with them(touch wood), Hope it's a one off.

Will check card statements to make sure:thumbsup:
#10
I wouldn't have said it was CD-WOW personally, more like malware etc ... but thanks for the heads up and nice to see banks reacting and seeing suspicious account action.
banned#11
could be a dodgy employee
#12
My partners card got done last yr,took all his wages almost.This card of his never been used online,as we have a joint card which I use online,so only could have been cloned or something on a skimmer device at atm,he rules this out,too careful he says,so only thing then is card details taken instore at a shop,we have used his card in TKMaxx before ages bk was something in the news about card infoleaking out from them.Anyway Halifax replaced all the cash cos fraud,and of course he had the card safe.Fraud was reported by him,I noticed not right when I paid gas bill and rent,went to atm and hardly anything left.They don't do much investigating with it cos its not a huge amount they don't seem concerned,some airplane tickets were purchased ( he wouldn't step on a plane lol anyway ) and something 2 do with a mobile phone company,neither of ever had a mobile phone.Was annoyed but money got returned back to us after about a mth or so but not damn point.
#13
Ordered something from them earlier today, will have to keep a close eye on my account.
#14
I wouldent of thought it was CD-WOW as many people use them and no-one has ever reported them before now. As highguyuk said, it could be malware.
#15
:oops: What is Malware?
#16
Ordered something from them on Sunday, i will check my account later for any dodgy activity.
#17
kelly_o_fanatic
Ordered something from CD wow this morning, and just received a phone call from the bank saying they suspected account fraud. They confirmed details etc so we know it was definitely the bank (and didnt give them any details just in case!)

They said that there were 2 payments taken from abroad and told me the amounts. Realised that it was from CD wow and said they were ok. They then said that there was later £1 taken for apple itunes - which we dont even have an account with. They said that they often find that people using someone elses details will make a £1 purchase to test it out before using it more.

Account has been blocked and a new card is being sent out

Would steer clear of CD wow in future as this is the only place we have used that we havent previously (always use big name companies and never had a problem before) and now it looks as though the details have been stolen.

Well done Halifax for being so on the ball about this!


Had the same sort of thing from cd-wow recently, suddenly someone ordering over £1000 worth of stuff from cd-wow using my card! Cd-wow refunded it after a few phone calls but I reckon cd-wow had something to do with it. Why would so many orders go to cd-wow and none to anywhere else? About 15 orders of £78 each all to different addresses in london.
#18
Thanks for the heads up K, I just checked all my accounts and credit cards and everything seems OK.

Hope no one else has got any problems.
#19
Thanks for this. Was going to use recent voucher post to order something but will maybe wait a while to hear if everyone else is ok.
#20
Really don't think you will find this is CD-Wow, I wouldn't be too concerned
#21
JaimeC
:oops: What is Malware?



1. malware

MALICIOUS SOFTWARE. It is any code, program, script, software or any instructions interpreted as attacking a computer operating system (most probably a Windows operating system)
Malware includes spyware, trojans, viruses/virii, denial of service/DoS attacks.

Malware is often found online in the form of spyware, viruses and trojans.

It is the group term for, Spyware, Adware, Trojan, Virus, RootKit and other nasties you come across on the web and email.

for help see [url]www.techmonkeys.co.uk[/url]
[mod]#22
Makes a change from it being Shell Petrol Stations. They've ripped people off for thousands where i live.
#23
[SIZE="2"]I too had the £1 itunes suspected fraud thing last week. My bamk A&L phoned me and I phoned them back via the legit number to verify their authenticity. After some discussion, we agreed to cancel my CC card and get a new one. I was indeed confused as I don't have an itunes account either. But, I never thought that the source of the possible fraud was CD-Wow! And, I had just purchased Scrubs Season 5 from them the previous week.

I'm still somewhat uncertain whether CD-Wow have been compromised with regards to their security arangements. Nevertheless, I'll keep my eyes on them.

And, I just thought that if there is something fishy going on, sending out all those free vouchers like they did yesterday is a sure way to attract shoppers. Nah, forget that idea - the vouchers they sent out were pure **** :w00t: I got 120 £0.50 vouchers which were instantly deleted.[/SIZE]
#24
Have run full scan with ad-aware and no malware shown up
#25
Syzable
Makes a change from it being Shell Petrol Stations. They've ripped people off for thousands where i live.




:giggle: i know what you mean, the amount of my hubbys bussiness cards that bank have had to stop due to this.

mind shouldn,t laugh as its not funny, :-(

also kelly o how are you? keeping well i hope. x
banned#26
Thanks for the advice kelly, I'll stay away from them in the future. I know they have been having some problems but I didn't know they would stoop so low as to sell on credit card information.
#27
Funnily enough. I don't THINK i've used CD-wow recently but i've had to have my card stopped this week as i was checking my account online on Sunday and 2 £50 vodafone topup charged to it. Neither I or anyone i know owns a vodafone phone :( Been into the bank and filled out some forms and just hoping i get my £100 back now. No idea where it could have happened, i only usually use this card at cashpoints or shopping/petrol at morrissons, my credit card is used for everything else :(
banned#28
littlesheepy
Funnily enough. I don't THINK i've used CD-wow recently but i've had to have my card stopped this week as i was checking my account online on Sunday and 2 £50 vodafone topup charged to it. Neither I or anyone i know owns a vodafone phone :( Been into the bank and filled out some forms and just hoping i get my £100 back now. No idea where it could have happened, i only usually use this card at cashpoints or shopping/petrol at morrissons, my credit card is used for everything else :(


I'd be very suspicious of Petrol Stations.... as was mentioned above. My local independant recently had untold amount of links to skimming.

I'd be more inclined to think it wasnt CD-Wow. Though having said that, a US DVD company (sorry cant remember the name) was most definately one to be wary of. A DVD Newsgroup I use had 30 or 40 people with problems - and their suspicions were 100% correct on who the culprit was.

You cant be too careful with this "infalable" system in place of Chip and Pin etc. (Not to mention keystrokes!) When I order online, I invariably mix the number entry up and tidy up with the knowledge no keystroke malware will log my real details.
#29
Thinking even more about it, i don't even use it at petrol stations much and the one i do they don't have it off me. I put it in the chips and pin machines and take it out. Can it be skimmed this way or do they need to have done it?
#30
Syzable
Makes a change from it being Shell Petrol Stations. They've ripped people off for thousands where i live.

No that's the government:giggle:

Think I know what you're on about though as a 'localish' JET station has just been found with a camera in the roof recording peoples pin numbers:? The cards that have been cloned have since been used in Canada of all places...
#31
dcx_badass
I don't think its cd wow at all for the following reasons:

The default option is to go through world pay, which is a seperate company.
I very much doubt the employees have access to your card details i bet that parts automated.
Worldpay even use halifax's own extra online security, which adds a halifax page whilst ordering, and it won't continue until you enter your halifax password.

I think its much more likely to be from a store or garage or somewhere in the alst few days.



Whilst I agree with you I think it's very coincidental that so many people are all reporting the problem coming from cd-wow, mine happened just a couple of months after using cd-wow and the people that tried to use my card details all happened to use cd-wow to order their stuff, why not buy anything else???

How does this petrol station scam work then? I, like littlesheepy, put my card in the machine (or at Tesco they swipe it) but I don't think that's anymore likely to get me scammed than using my card anywhere else. Most likely place is a restaurant isn't it???
#32
The petrol station skimming works, when they take the card off you to swipe it, they swipe it legally for your purchase then run it through another swipe machine that just copies the details.

You get your card back, they print another copy then use your details to make purchases all over the place.
#33
dmccabe
The petrol station skimming works, when they take the card off you to swipe it, they swipe it legally for your purchase then run it through another swipe machine that just copies the details.

You get your card back, they print another copy then use your details to make purchases all over the place.


I only use 1 petrol station and they never take my card off me, i have to swipe it myself, so i presume it's not going to be there :?
#34
dmccabe
The petrol station skimming works, when they take the card off you to swipe it, they swipe it legally for your purchase then run it through another swipe machine that just copies the details.

You get your card back, they print another copy then use your details to make purchases all over the place.



I know that scam as do most people! Why is it called a petrol station scam? You could get hit by this anywhere, most popular place is a restaurant where you're more likely to lose sight of your card.
#35
ive just had my order with cdwow for the godfather at 1.99 cancelled wonder why will i get my free dvd i ordered this week with my 5.00 voucher
#36
dcx_badass
I don't think its cd wow at all for the following reasons:

The default option is to go through world pay, which is a seperate company.
I very much doubt the employees have access to your card details i bet that parts automated.
Worldpay even use halifax's own extra online security, which adds a halifax page whilst ordering, and it won't continue until you enter your halifax password.

I think its much more likely to be from a store or garage or somewhere in the alst few days.


Only used online, and all other sites are ones that we have used a lot before, and all big names (supermarkets, marks and spencers, hmv etc)
#37
jeannieg
ive just had my order with cdwow for the godfather at 1.99 cancelled wonder why will i get my free dvd i ordered this week with my 5.00 voucher


me too.... i had itunes payments on my lloyds tsb debit card earlier this year and lots of transactions from denmark... all illegal of course!
#38
Well, I don't know what is going on with credit cards just now. I have just checked my cc online and found 2 transactions for FlyBe and Opodo that certainly weren't by me. They total over £500. B*****ds. :x
#39
There seems to be some major credit/debit card scamming going on at the moment :(
#40
dont trust cdwow just got a dvd from them today that was posted from hong kong so obviously a fake

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