Please be careful, these guys are complete con-artists, and I wanted to warn you guys. Please see my e-mail to them below, and their reply:
I'm trying to buy Focus Night & Day (Air Optix Night & Day Aqua)
Trying, and failing :-)
As you will see, your checkout is producing the wrong final price...
I have attached a screenshot to show you the exact problem, where I am buying two boxes (@ £34.75) per eye. This _should_ total £139.00 however your site is listing it at £148.00
Furthermore, if I buy just one box, at £36.95, the shopping cart comes up as the total of £39.35 - which is obviously incorrect.
Can you please let me know when you've fixed this, so that I may be able to purchase via yourselves.
And the reply I got?
The variation in the costing youre seeing is due mostly to the fluctuations in the economy coupled with our efforts to provide you with contact lenses at the lowest possible cost. We pass through the costs to you as close to break-even as we can. Due to a recent increase in our handling costs we have been forced to implement a temporary handling surcharge. We are working hard to find ways to eliminate this cost, and in the meantime, we are absorbing as much of the increased cost as possible. Currently, a handling fee of 6.5% of the product value will automatically be included in your order total and itemized on your invoice. Despite this increase, our efforts provide you with consistently lower prices than the competition.
Do you not think it would be wise to mention that somewhere? Misleading buyers is not a sensible business strategy, even in the recession!
I recommended they stop hiding these secret price increases but they ignored me.
Dodgy companies like this should be shut down.
P.S They are a sister company of LENS.COM - which are not currently doing this but charge massively to deliver to the UK.
Cheapest contacts I found from a TRUSTED company were contactforlenses.com - 8% quidco also.
Just adding some words so this is picked up by Google and people can be warned
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