Just ordered the sony bravia KDL32v4000 from play.com after spending too long umming and arring over John lewis' deal and missing out.
I used the RAC voucher to get 5% off making it £332.50 with a free 3yr warranty and 0.5% quidco on top of that.
Once I placed the order however I clicked on the banner that was now showing on the tv's page and was given a pdf to download, on reading it the offer of a 3yr warranty was only valid from 24th november to 24th december (is this the same for argos?).
I spent ages thinking about buying the tv from play last night, decided to sleep on it and this morning the 3yr warranty was now advertised in the title as well as the notes below it.
I phoned play's customer service who told me that it was their mistake and they thought they had removed all the banners and that I could either keep my order or cancel it as under their terms and conditions they are exempt from mistakes they can't honour saying it was sony's offer not theirs in the first place.
I had to cancel as the reason I bought it from them was for the 3yr warranty.
Where do I stand? if I place an order through again quickly while it's still advertised and wait for it to be delivered and my card charged can I force them to honour it or report them to trading standards as they are falsely advertising and with something that can be a deciding factor of where to purchase for many people.