:x I just want to warn people about selling stuff on eBay, sending it through Royal Mail with just proof of postage.
We recently sold a phone on eBay, I by mistake did not send it recorded but did get a proof of postage. The buyer claimed not to have received the phone (she had previously bought a phone from someone else and that failed to turn up too!).
We tried to be helpful as possible and sent the proof of postage (recorded delivery this time)and she requested our address etc so she could claim from the post office, we thought fine!!!
A couple of days later she filed an item dispute with eBay and after a bit of tooing and froing, Paypal took £45 from our account and gave it to the buyer.
This not only leaves us without a phone and £45 , but it could also be fraudulent as the buyer claimed from the post office as well as us through paypal. Husband is an accountant so hot on this stuff.
We have scanned the proof of purchase but I doubt that will be enough to claim anything back from the post office, we probably wouldn't be able to anyway as the crooked buyer has already claimed.
He rang Paypal and had a very long heated conversation and basically if you haven't sent it recorded delivery you are not protected as a seller. So it is not so much buyer beware, more like seller beware.
From now on everything is going recorded.:x :x :x