Warranty and partial refund - HotUKDeals
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Warranty and partial refund

johncas Avatar
7y, 4m agoPosted 7 years, 4 months ago
Could anyone tell me if £208 is a fair refund for a faulty TV that is 2.5 years old and originally cost around £390?

Aldi have just offered me that.
johncas Avatar
7y, 4m agoPosted 7 years, 4 months ago
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Comments/page:
#1
i wouldn't settle with that, if you paid that much for it surely they should refund you the same amount if its in warranty?
#2
you wont be entitled to the full amount, It seems a bit low but it depends on type of tv what it would cost now, what is wrong with it etc etc. Like I say £208 seems low.
#3
i think it seems very fair considering how old it is
banned#4
By law they should give you the amount of money needed to buy a TV of similar spec today, not for a TV 2.5yrs old if you can't buy a similar spec TV with that money then go back to them to ask for more money.
#5
lumoruk
By law they should give you the amount of money needed to buy a TV of similar spec today, not for a TV 2.5yrs old if you can't buy a similar spec TV with that money then go back to them to ask for more money.



No thats untrue.

They can give a pro rata refund as you have had use out of the TV.
#6
yeh some t&c's state that they will take depriciation into account as seen as u have used it for 2 and a half years i think that value seems pretty fair, maybe try squeeze a bit more
#7
get a quote for a tv of similar spec.

it will cost that much to replace,tell them thats how much you want
#8
boothy
get a quote for a tv of similar spec.

it will cost that much to replace,tell them thats how much you want


That has nothing to do with it tho, legally they can get it repaired, give a full refund or partial refund.
#9
If you consider the expected life of a GODD quality tv to be 5 years at least, divide your £390 by five and x 2.5.
I would say the offer is fair. I mean, £390 for a tv depending on the make model and size is not a lot.

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