Warranty by EU law 2 years on everything? - HotUKDeals
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Warranty by EU law 2 years on everything?

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I know you can get 2 years warranty on stuff bought anywhere in europe. So...I just called amazon cuz I wanna buy a new ps3 and asked the customer service guy about it. He told me about the sales of… Read More
TanyaSpace Avatar
7y, 9m agoPosted 7 years, 9 months ago
I know you can get 2 years warranty on stuff bought anywhere in europe.
So...I just called amazon cuz I wanna buy a new ps3 and asked the customer service guy
about it. He told me about the sales of goods act blablabla but whenever I mentioned the 2 years by EU law he steered away from it. Eventually he hung up on me LOL
Nice huh.
It is right though what I said, or not? I guess they just don´t get told about it.
TanyaSpace Avatar
7y, 9m agoPosted 7 years, 9 months ago
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Comments/page:
#1
UK didn't sign it.
#2
typical as always sod the uk they will just roll over and take it..........
#3
Really? Wow. And I read so many times on here that people talked about it
and said it actually is like that
#4
I´ll definitely order the ps3 from germany then with 2 years warranty .
Comes to 257 pounds delivered. Happy to pay 7 pounds more than I would if bought over here
for the extra year warranty.
#5
TanyaSpace
I´ll definitely order the ps3 from germany then with 2 years warranty .
Comes to 257 pounds delivered. Happy to pay 7 pounds more than I would if bought over here
for the extra year warranty.


Will it work here though the warranty? I doubt it
banned#6
TanyaSpace
Really? Wow. And I read so many times on here that people talked about it
and said it actually is like that


hence the reason you shouldnt believe the 'experts' peddling their advice om internet forums
#7
Met-Cast
Will it work here though the warranty? I doubt it


Sure it does :) You bought it from germany, the warranty is there no matter where you live.
Been buying from them for over 10 years and never had a problem with warranty.
You send it in, they refund your postage and either send you a replacement or refund your money.
#8
dimebars
hence the reason you shouldnt believe the 'experts' peddling their advice om internet forums


Yeah I don´t usually believe stuff but I thought on here people would know about these things
especially cuz I read about it more than once LOL
Well, back to ordering only from germany then for many electrical goods.
Or sony could just up their warranty to 2 years at least or follow microsoft with a 3 year warranty. Not gonna happen :-P
banned#9
TanyaSpace
Yeah I don´t usually believe stuff but I thought on here people would know about these things
especially cuz I read about it more than once LOL
Well, back to ordering only from germany then for many electrical goods.


its known as the Sheep Effect

one person starts it, another follows, and another, then another and so on. eventually it becomes fact - or so they would have you believe
#10
Yeah :-)
Well that was the only thing I only ever believed that was talked about on here anyway.
#12



Thanks for the link :thumbsup:

But like I said earlier, I ordered from Amazon.de
That way there won´t be any problems IF it should break
#13
We are covered bythe SOGA in the UK, the 2 year thing dosent apply here.
banned#14
It's 6 years but hey ho

"For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement)."
http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html
#15
Yep and after a certain amount of time you have to prove that the fault was there already when you bought it ....
Not easy to prove is it
banned#16
TanyaSpace
Yep and after a certain amount of time you have to prove that the fault was there already when you bought it ....
Not easy to prove is it


It applies for the entire 6yrs if it becomes faulty, but YOU have to prove it was due to poor quality and not the way you treated it. You also have to go to the manufacturer not Amazon. If Sony refuse you take them to the small claims court they won't bother attending and will pay out/replace in theory.

"• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)

• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity."
#17
Yeah I know.
And how would anyone prove that?
A lot of hassle and stress...
banned#18
lumoruk
It applies for the entire 6yrs if it becomes faulty, but YOU have to prove it was due to poor quality and not the way you treated it. You also have to go to the manufacturer not Amazon. If Sony refuse you take them to the small claims court they won't bother attending and will pay out/replace in theory.

"• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)

• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity."


Your contract is with the retailer not manufacturer, its the retailer you would persue.
banned#19
colinsunderland
Your contract is with the retailer not manufacturer, its the retailer you would persue.


cool but where does it say that?

edit: okay spotted it

"It is the seller, not the manufacturer, who is responsible if goods do not conform to contract."

I would ring amazon back mate telling them about your new found knowledge :)
#20
lumoruk
cool but where does it say that?

edit: okay spotted it

"It is the seller, not the manufacturer, who is responsible if goods do not conform to contract."



No hes right, your contract is with who you bought it from
banned#21
deanos
No hes right, your contract is with who you bought it from


is there an echo in here? :thinking: should get onto the developer me thinks
#22
There is an echo when you edit your post :whistling:

lumoruk


edit: okay spotted it

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