Ok... so have an almost 4 year old Hotpoint washer. I have hated it since the first day we got it, had the engineer out twice when we first got it as it hadn't been set up right.
Anyway afetr about 18months srping round door snapped so gave them a call as bought with 3 year warranty. Yes thats fine they will send someone to mend it and the part would be £38. Heres me thinking i got 3yr cover on it turns out its 3 years free maintanance NOT parts. So told them where to stick it.... Part was only £8 on the net. And they wernt having me supply it and them fitting it.
Anyway since i have had it its always collected for want of a better word.... gunge in the door i'm forever wiping it out... Thought maybe its me with the washing liquid tablets... but no it always does it. Now around the rubber seal of deal its like black and stained (have tried even bleaching it) plus i'm forver having pieces of slimey gunge on my clean washing and having to wash again.
I am forever cleaning it out .... neighbours went like that too.... with the black seal.
Ok.... so i get a letter this morning, saying i have had it almost 4 years and would i like to protect it for another year for £77 so my question is, should i? will they come out and will they see my gunge issue as a problem how its always sticky and gungy in the door and makes my washing dirty, parts and labour is free and a free replacement if it cant be mended.
what do you think? have had about 20 of these letters since i got it, friend said she didnt something simular and got a new drum?