My washing machine, a dyson,broke down on November the 8th and wont do anything as the door catch is boogered and it keeps stating on the display i must close the door when its already shut,called dyson as the machine has an extended warranty with domestic & general,dyson guy turned up on the 12th and he said he couldnt fix it and rung dyson whilst here to order the parts required.
dyson told him they were out of stock but would send me one directly and then i would have to book another call out,i would have the part by the friday,the 14th.
Still no part and still no washing machine!! i rung dyson who now say the parts are being shipped from china,they have no idea when theyre due in and once they arrive with dyson the whole batch has to be quality tested before they will send one out to me.
They would not give me a rough estimate of when i can expect to have a washing machine that works!
It's really annoying me now as local laundrette charge £7.50 a wash and its the other side of town,with 4 kids i have 2 loads a day,any ideas of how i can speed things up here?
I pay enough for the warranty of the darn thing yet its been almost 2 weeks without it already