I got married in December 08, and paid a photographer to attend for the day, to supply me with a dvd of images, and to do me a full album.
He attended the wedding and took the photos, and a while later sent me the dvd to select the photos I wanted in the album.
However, to date I STILL don't have the album! I've contacted him a few times, at first he explained he'd just moved house, hence the delay which was fair enough. Then he was sourcing an album for me, with a red cover that matched my dress. Again, great, no problems.
BUT the last time, the excuse was that he was waiting for me to select the photos, which I'd done almost a year before. When I informed him of that, he apologised and told me he'd get on with it. And now, nothing.
Its so embarrassing having to explain to relatives that I don't have the album for them to view! Yes I have the dvd of images but its not the same.
I want to ask for part of my money back, I could have got a photographer to attend the wedding and put the images on dvd for about £250-£300 but I decided to pay extra to have the actual album. If I got the money back I could just get one printed from asda or tesco or something! Would I be entitled to do that, and legally, how would I stand?
Its so irritating cos he seemed a really nice bloke, I've actually got him on my facebook. But I really would like something done, to give to my husband as a valentines day present!