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weird phonecall..what u think?!

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just had a phonecall from "tax credits"...they said they had 2 different addresses for me and my partner and it shows we are living apart so wont be eligible for them. So the man wanted our actual add…
mamamia7 Avatar
8y, 4d agoPosted 8 years, 4 days ago
just had a phonecall from "tax credits"...they said they had 2 different addresses for me and my partner and it shows we are living apart so wont be eligible for them. So the man wanted our actual address so he can update system. He then went on to ask security questions to find out if it was "me"...i said i wouldnt answer them and i would ring the tax credits office..he said i couldnt get back to him and they werent open til 2moro now so ring the helpline 2moro in ref to my address. both me and my partner get mail to this address r.e tax credits so dont understand...was this just a scam to get my details...anyone else had a similar phonecall? thanks
mamamia7 Avatar
8y, 4d agoPosted 8 years, 4 days ago
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#1
Lets not forget the government lost a disc with everybodys tax credits information on it so to be honest I think you were right to not give away any details.
#2
yeah they phoned at 8:20.
#3
i wouldn't give my details out to anyone over the phone to be honest..
banned#4
I think Newcastle will stay up.
#5
the reason they ask you to confirm some details before they tell you what they want is sposed to be for data protection so Im suspicious that they told you the story about 2 addresses and THEN asked for details.
#6
Same thing happened to me even thought i have only moved house in june and had already gone through this with tax office. they still had me at my old address but had my wife at new address. Both my wife and i were sent letters.when they phoned just told themto send a letter and i would get in touch with them now been about three weeks and no letter so can only think it was scam to get details.I will never give my details to someone who cold calls defo think you did right thing.
Thing was they phoned on a sunday night as well which seemed unusual as well.
[helper]#7
vannus
I will never give my details to someone who cold calls defo think you did right thing.
.


+1
[admin]#8
I had a phonecall aswell, I always refuse to discuss personal info over the phone and ask them to send anything important or that needs checking in writing :)
#9
yea, someone told me you should never give out your details to someone who calls you-ask for a name and extension and ring back (checking the number first)-although to be fair if they were happy for you to ring after 2 tomorrow and weren't pushy about you answering now then it probly was cosha-still no reason to answer unless you are sure tho'.

Well done you !
#10
You done the right thing they should never ask for confirmation of any of your details over the phone and any changes should be made in writing.
#11
A good thing to do when asked to confirm your security question is to say that you do not wish to give that information as you cannot be sure its not a fraudulent call... what u can do is ask them to reveal a part of your question without revealing any details for eg say your dob was 01.01.1979 --- you could say what month is my birthday - by saying Jan its not giving your full dob... or say you had a secrect answer... ie SHOPPING.. u could say what is the third character of my password - theyd confirm it to be O... Its quite a good way for you to tst them and when you are happy they must be legit then you can continue the conversation....
#12
carol123
A good thing to do when asked to confirm your security question is to say that you do not wish to give that information as you cannot be sure its not a fraudulent call... what u can do is ask them to reveal a part of your question without revealing any details for eg say your dob was 01.01.1979 --- you could say what month is my birthday - by saying Jan its not giving your full dob... or say you had a secrect answer... ie SHOPPING.. u could say what is the third character of my password - theyd confirm it to be O... Its quite a good way for you to tst them and when you are happy they must be legit then you can continue the conversation....


great idea !
#13
How'd you get on?

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