What, if anything, do you find irritating about online shopping? - HotUKDeals
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What, if anything, do you find irritating about online shopping?

Shengis Avatar
9y, 6m agoPosted 9 years, 6 months ago
For me it just has to be websites with no clear postage policy. You know the ones. You add things to your basket, click checkout to get a postage price and then you have to waste 5 minutes setting up an account before it will divulge the information and then the postage ends up at some stupidly high amount.:x :roll:
Shengis Avatar
9y, 6m agoPosted 9 years, 6 months ago
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banned#1
the crowds.. too many :giggle:
#2
Probably when you spot a bargain the website usually goes back on it. If you're in a shop and spot a cock-up, they often honour it.
#3
dog_cop
the crowds.. too many :giggle:
LOL

What annoys me is the their ability or not to sell stuff they don't have - really pis's me off.
#4
It annoys me on sites where I have to go the whole way through checkout, even entering my CC details in order to test a promotional code. It should be in the basket section, where an update button shows the discount and shows if it works or not.

I've bought a few things by accident trying to test codes before posting on here.
#5
Overpriced or out-of-proportion shipping rates (Amazon books!).

Minimum spend for free postage (Amazon!)

CD/DVD listings that don't give tracklistings or details of content, so you can't be 100% sure if it's the item you want.

When you know an item is being released on a certain day and some websites have it and some don't - and the ones that don't are the ones you have discount vouchers for.
#6
emmajk42

I've bought a few things by accident trying to test codes before posting on here.


Bet you ended up with some right old tat :giggle: so you never learnt your lesson from the first time, and keep doing it - lol:whistling:
1 Like #7
You look everywhere for the cheapest price, confirm your order and then next day up pops a code on here.

Delivery times do my ed in with online shopping too, could be tomorrow could be next week who knows.

All in all though fantastic, I think it will eventually become how the majority of your shopping is done.
#8
1. Websites which take all your contact and payment details then send you an email saying the item is on backorder.

2. Still being on back order 2+ weeks later.
#9
Delivery times - in particular sites that offer 'supersaver delivery' which just means they make you wait a week before they despatch it! GRRR GRRR!

Also just standard waiting time for something to be delivered - i'm just impatient!

Then of course if it's bigger than your letter box, there's always the waiting for redelivery or a trip to the sorting office / local depot to pick it up!!
#10
jayhab

Then of course if it's bigger than your letter box, there's always the waiting for redelivery or a trip to the sorting office / local depot to pick it up!!


Yes, how could I forget that one?! Our stupid depot is only open 7am - 11am Mon-Sat, which means of course 95% of people have to go on a Saturday and the queue is always massive. Around christmas it's a nightmare. AND you have to wait 48 hours before you can go and collect it.

I've made official complaints about them to Royal Mail too, because if you call to re-arrange delivery they simply don't answer the phone EVER. Not once. In fact several times someone picks up the receiver and puts it back down again.
#11
When they expect you to pay extra for quicker delivery! :w00t:

To me, you are paying extra them to do their job!! :x
1 Like #12
What annoys me is when many sites do not display their shipping costs conveniently. I'm particularly annoyed by the ones that don't give any indication toward postage costs until you have opened an account and/or have to enter credit card details first.

I also remember a very time consuming experience putting an order together with an American company who finally stated that they don't currently ship to the UK. :x
#13
I'm also annoyed at inflated minimum P&P costs, say £4.50 for example, when I only want to order a tiny item which has a weight which a letter stamp would easily cover!
#14
I hate eBayers who charge overinflated P&P. If I see overinflated P&P prices I automatically avoid.

"the cost of P&P includes the materials, my time wrapping and packaging the item, my time queuing at the Post Office, the cost of petrol driving to the Post Office, you'll also be paying for my time when I pop into the newsagents for a pack of 20........."
#15
Commercial sites that won't let you just add an item to a basket, go to a checkout and insert credit card details. Why do they make you sign up to an account and want to know your inside leg measurement and then spam you with "offers".

You just walk in to a high st shop hand the item over and the money and job done, why to they have to complicate it so much. I don't want to have an account with every site I buy something off of and I'll be bu99ered if I could remember all the passwords.
#16
Road_Hog
Commercial sites that won't let you just add an item to a basket, go to a checkout and insert credit card details. Why do they make you sign up to an account and want to know your inside leg measurement and then spam you with "offers".

You just walk in to a high st shop hand the item over and the money and job done, why to they have to complicate it so much. I don't want to have an account with every site I buy something off of and I'll be bu99ered if I could remember all the passwords.


It's marketing. Once they have your details it's almost as valuable as the initial order.
#17
Searching for the best price for an item and being forwarded to a mail order catalogue site (Littlewoods are the worst culprit) where you can't find the product because they don't sell it anyway, or it's OOS.
Some of these catalogues also send you a Big % price reduction Sale email and when you look practically everything is OOS. Then they ask if you want to be informed when the item is back in stock & they never do.:x
#18
Shengis
For me it just has to be websites with no clear postage policy. You know the ones. You add things to your basket, click checkout to get a postage price and then you have to waste 5 minutes setting up an account before it will divulge the information and then the postage ends up at some stupidly high amount.:x :roll:


i hate it when it does that :x
#19
vague delivery dates like within the next 28 days. drives me nuts
#20
The main gripe (and one of the only) I've found with online sites is their dishonesty about stock levels, some claim to have everything in stock but they really haven't...
#21
when they they dont tell you till after you have placed an order that some of it is out of stock .
i.e
argos brought vertical blind rails and you buy the slats separate processed order then informed me the rails were out of stock but still took money for slats .why would i want slats with no rail for them .
or kitbag
used a code for 10 pounds of a thirty pounds order then main item didn't turn up so i was charged more than i wouldve paid even though i was 1 item down .phoned up and they said they would refund me but i would have to pay to have it sent back so it wasn't worth it .I only placed the order as i had money off first order otherwise i wouldn't of bothered.
#22
vikingaero
"the cost of P&P includes the materials, my time wrapping and packaging the item, my time queuing at the Post Office, the cost of petrol driving to the Post Office, "


Its true though. Sometimes I don't have the time do it. I know I'm selling the item but its still a pain.
#23
Well don't bloody sell it then! :)
#24
differnet password for ech sites due to errors with one, new usernames because someone stole mine, oh and slow loading times just as you are about to finish the transaction, so you don't know if its gone through or not.
#25
Yep, the trying to find out the cost of postage thing is really annoying, they should all be upfront about it, although I was surprised recently when buying a fridge freezer as there was no postage policy anywhere on the site and I was expecting £30 postage but it was just £1.50, if I was that company I would highlight that fact on the front page!
#26
The queues
#27
What, if anything, do you find irritating about online shopping?


People moaning about it! :thumbsup: :whistling: :giggle:
1 Like #28
just think though,its a heck of a lot better than shopping on the high street,dont you agree.with the exception of clothes
#29
It is for us lazy gits yeah, that and shops can be a right rip off (certain DVD places are terrible)
#30
Merchants who realise we have found a deal so hundreds of us go to order the item then they cancel the order or jack up the price.

La Rout (French so you can understand why they are bad) :giggle:
#31
Don't get me started on them, can't even accept a Solo :-P
#32
Definitely postage things, as others have mentioned...not saying how much postage is before you have gone through the hassle of registering and entering details etc, I usually assume if you have to do that it's not going to be cheap, because if it were they'd be very happy to advertise it every where.

and sites that charge just 1 stupid flat rate for delivery, (firebox for example) where the postage is usually more than the item you are buying! I'd rather pay a quid and wait a week for my item than pay £4 to get it within a few days!!
#33
BristolDeal
Well don't bloody sell it then! :)



Shush you! :thumbsup:
#34
I hate websites that have pop-up adverts that cover what you are looking at, and wont go away! and website where you find something you really like only to be told that they don't actually sell the item themselves and you get re-directed to a different site to start all over again! I also do not like it when I can not contact a company - fine I know that they are online and not a shop - but if something goes wrong I prefer to deal with a person - not play email tennis - worst offenders (in my opinion) for this are Woolworths...

Ahhhh that's better
#35
These are what I class as irratants...

You cannot feel the quality/fit of an item (but if have the oppurtunity I go to a shop to find the item then search online for cheaper price :) )
You sometimes cannot specify delivery time.
Returns can be a nightmare.
Postage costs.
#36
I find the worst thing is waiting for items to be delivered. When I shop offline at least I get to play around with the stuff straight away, usually before I've even got home.
#37
pawsntails
I find the worst thing is waiting for items to be delivered. When I shop offline at least I get to play around with the stuff straight away, usually before I've even got home.


So true. I find that I'm wary of making large purchases with unknown online companies because they seem to go under at the drop of a hat. I'd rather pay a bit more and have the item in front of me.
#38
Stick with the big online companies ;-)

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