I placed my 1st order for an item of furniture from a well known catalogue which had to be sent back several times due to items missing i.e. 2 boxes rec'd from 5, incorrect items being rec'd in its place and being charged for the replacements etc. We were offered a credit against the replacement order, which due to it being a complete nightmare I subsequently cancelled while it was still in transit and we never rec'd. Last month I checked my account and noticed we were £100 in credit with them as they seemed to have even messed up the credits. Now I've just checked and noticed we're over £400 in credit. Now they did offer me a credit to make up for the inconvenience, but I'm confused. If I order what are my legal rights if they try to reclaim?
Thanks for any advice